2002 Ford Explorer Steering Problems

Source: NHTSA · Updated Sep 9, 2026 · 155 complaints analyzed

Owners have filed 155 complaints with NHTSA about steering problems on the 2002 Ford Explorer, 5% of all complaints for this model year. Half of the reports with a mileage happened before 92,150 miles. The words owners use most often: “steering column” (51% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Steering column: mentioned in 79 of 155 complaints (51%)
  • Gear shift: mentioned in 50 of 155 complaints (32%)
  • Broke off: mentioned in 47 of 155 complaints (30%)
  • Park reverse: mentioned in 14 of 155 complaints (9%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical steering repair on the 2002 Ford Explorer at $1,950, and half of them between $1,650 and $2,250.

Based on 20 NHTSA complaints about this problem alone that state a repair bill or quote (2007–2011), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do steering problems happen?

Based on 116 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles2 · 2%
25k–50k miles6 · 5%
50k–75k miles17 · 15%
75k–100k miles43 · 37%
100k–150k miles30 · 26%
150k+ miles18 · 16%

How serious are the reports?

Of 155 complaints, 11 mention a crash, 2 a fire, 4 an injury.

Ford Explorer steering complaints by model year

Peak: 2013, with 836 complaints
1995: 5219951996: 471997: 331998: 7019981999: 382000: 402001: 2120012002: 1552003: 272004: 4120042005: 122006: 92007: 1020072008: 132009: 12010: 420102011: 7422012: 3602013: 83620138362014: 4992015: 3472016: 53220162017: 762018: 202019: 920192020: 282021: 62022: 920222023: 122024: 22025: 920252026: 1

n = 4,061 complaints · Source: NHTSA

Model yearSteering complaintsShare of that yearMedian miles
2026 Explorer12%—
2025 Explorer99%—
2024 Explorer210%3,600
2023 Explorer1211%3,000
2022 Explorer93%108,500
2021 Explorer61%11,510
2020 Explorer282%17,000
2019 Explorer93%56,000
2018 Explorer203%35,000
2017 Explorer764%42,917
2016 Explorer53222%58,000
2015 Explorer34719%60,000
2014 Explorer49930%90,000
2013 Explorer83637%95,000
2012 Explorer36043%97,282
2011 Explorer74262%68,000
2010 Explorer43%39,500
2009 Explorer13%76,000
2008 Explorer139%91,621
2007 Explorer105%80,729
2006 Explorer91%97,500
2005 Explorer122%70,000
2004 Explorer413%88,386
2003 Explorer272%99,250
2002 Explorer1555%92,150
2001 Explorer216%109,400
2000 Explorer404%89,000
1999 Explorer383%86,500
1998 Explorer704%119,493
1997 Explorer332%196,000
1996 Explorer473%97,940
1995 Explorer526%160,000

When owners reported it

Peak: 2009, with 24 complaints
2001: 3200132002: 882003: 4200342004: 552005: 5200552006: 992007: 112007112008: 19192009: 242009242010: 21212011: 152011152012: 772013: 7201372014: 662015: 2201522016: 552017: 1201712018: 112020: 1202012022: 11

n = 155 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists steering for the 2002 Ford Explorer. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving at various speeds without warning. After finding a replacement part at a salvage yard, the contact had the steering wheel replaced by an independent mechanic; however, the failure…

Received Sep 9, 2022 · NHTSA complaint 11483635

The car always feels like is about to jump off the road or the lane im in whenever i drive over any rough road or pot holes. %ģ

Received Mar 9, 2020 · NHTSA complaint 11316967

Gear shift in steering column fell off as i was beginning to drive. The vehicle had approximately 95k miles on it.

Received Jul 24, 2018 · NHTSA complaint 11113246
Ford Explorer
A 2025 Ford Explorer Active (facelift) photographed in Fresh Meadows, Queens , New York, USA.. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2002 Ford Explorers have steering problems?

No. NHTSA has 155 owner complaints about steering for the 2002 Ford Explorer (5% of the 3,295 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2002 Ford Explorer steering?

No recall currently lists steering for this vehicle.

At what mileage do steering problems start?

The median reported mileage is 92,150 miles: half of the reports with a mileage came before that.

How much does it cost to fix steering problems on the 2002 Ford Explorer?

Owners report a typical cost of $1,950 (half paid between $1,650 and $2,250), from 20 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about steering problems on the 2002 Ford Explorer?

The most frequent phrase is “steering column”, in 79 of 155 complaints, followed by “gear shift” (50).

Other 2002 Ford Explorer problems

See all 2002 Ford Explorer problems or steering problems across all Explorer years.