2002 Ford Explorer Visibility Problems
Owners have filed 129 complaints with NHTSA about visibility problems on the 2002 Ford Explorer, 4% of all complaints for this model year. Half of the reports with a mileage happened before 70,500 miles. The words owners use most often: “rear window” (25% of reports).
- 129visibility complaints
- 70,500median miles at failure
- 0mention a crash
- 17mention an injury
- 0related recalls
- $990typical repair cost reported by owners
- 32%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rear window: mentioned in 32 of 129 complaints (25%)
- Visibility glass side: mentioned in 7 of 129 complaints (5%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical visibility repair on the 2002 Ford Explorer at $990, and half of them between $760 and $1,450.
Based on 5 NHTSA complaints about this problem alone that state a repair bill or quote (2005–2011), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do visibility problems happen?
Based on 76 complaints that reported the odometer reading.
How serious are the reports?
Of 129 complaints, 2 a fire, 17 an injury.
Ford Explorer visibility complaints by model year
| Model year | Visibility complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Explorer | 2 | 5% | 7,300 |
| 2025 Explorer | 3 | 3% | 7,550 |
| 2023 Explorer | 5 | 5% | 11,750 |
| 2022 Explorer | 10 | 4% | 35,500 |
| 2021 Explorer | 20 | 4% | 45,000 |
| 2020 Explorer | 13 | 1% | 45,980 |
| 2019 Explorer | 4 | 1% | 43,000 |
| 2018 Explorer | 11 | 2% | 73,500 |
| 2017 Explorer | 32 | 2% | 69,000 |
| 2016 Explorer | 36 | 1% | 83,913 |
| 2015 Explorer | 20 | 1% | 80,000 |
| 2014 Explorer | 27 | 2% | 84,000 |
| 2013 Explorer | 30 | 1% | 83,500 |
| 2012 Explorer | 16 | 2% | 38,500 |
| 2011 Explorer | 14 | 1% | 47,800 |
| 2010 Explorer | 3 | 3% | 48,000 |
| 2009 Explorer | 2 | 6% | 50,750 |
| 2008 Explorer | 4 | 3% | 77,000 |
| 2007 Explorer | 6 | 3% | 64,000 |
| 2006 Explorer | 15 | 2% | 40,051 |
| 2005 Explorer | 23 | 5% | 53,168 |
| 2004 Explorer | 100 | 8% | 68,328 |
| 2003 Explorer | 57 | 5% | 67,000 |
| 2002 Explorer | 129 | 4% | 70,500 |
| 2001 Explorer | 15 | 4% | 65,651 |
| 2000 Explorer | 45 | 5% | 60,800 |
| 1999 Explorer | 216 | 16% | 80,300 |
| 1998 Explorer | 108 | 6% | 79,500 |
| 1997 Explorer | 90 | 5% | 75,000 |
| 1996 Explorer | 47 | 3% | 78,000 |
| 1995 Explorer | 19 | 2% | 100,000 |
When owners reported it
Related recalls (0)
No safety recall lists visibility for the 2002 Ford Explorer. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Tl* the contact owns a 2002 ford explorer. The contact stated that there was a loud abnormal noise and noticed that the sun roof was detached. The vehicle was taken to an unknown independent mechanic who stated that the manufacturer discontinued the part. The dealer was not contacted. The…
Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light. *tr
Tl* the contact owns a 2002 ford explorer. The contact stated that while parked, the rear hatch window was closed and it shattered. The vehicle was not taken to a dealer or repaired. The manufacturer was made aware of the failure. The failure mileage was 91,000. The consumer stated after the window…

Frequently asked questions
Do all 2002 Ford Explorers have visibility problems?
No. NHTSA has 129 owner complaints about visibility for the 2002 Ford Explorer (4% of the 3,295 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2002 Ford Explorer visibility?
No recall currently lists visibility for this vehicle.
At what mileage do visibility problems start?
The median reported mileage is 70,500 miles: half of the reports with a mileage came before that.
How much does it cost to fix visibility problems on the 2002 Ford Explorer?
Owners report a typical cost of $990 (half paid between $760 and $1,450), from 5 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about visibility problems on the 2002 Ford Explorer?
The most frequent phrase is “rear window”, in 32 of 129 complaints, followed by “visibility glass side” (7).
Other 2002 Ford Explorer problems
- Power Train problems (1,502)
- Structure problems (486)
- Suspension problems (422)
- Engine and Engine Cooling problems (163)
- Air Bags problems (162)
- Steering problems (155)
- Vehicle Speed Control problems (152)
- Electrical System problems (148)
See all 2002 Ford Explorer problems or visibility problems across all Explorer years.