2020 Ford Explorer Forward Collision Avoidance Problems

Source: NHTSA · Updated Oct 8, 2026 · 70 complaints analyzed

Owners have filed 70 complaints with NHTSA about forward collision avoidance problems on the 2020 Ford Explorer, 6% of all complaints for this model year. Half of the reports with a mileage happened before 11,500 miles. The words owners use most often: “pre collision” (26% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Pre collision: mentioned in 18 of 70 complaints (26%)
  • 4WD fault: mentioned in 7 of 70 complaints (10%)
  • Emergency braking: mentioned in 7 of 70 complaints (10%)
  • Hill assist: mentioned in 6 of 70 complaints (9%)

At what mileage do forward collision avoidance problems happen?

Based on 14 complaints that reported the odometer reading.

Under 10k miles6 · 43%
10k–25k miles2 · 14%
25k–50k miles3 · 21%
50k–75k miles3 · 21%
75k–100k miles0 · 0%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 70 complaints, 6 mention a crash, 3 an injury.

Ford Explorer forward collision avoidance complaints by model year

Peak: 2020, with 70 complaints
2011: 3201132013: 552014: 9201492015: 662016: 8201682017: 992018: 5201852019: 222020: 702020702021: 19192022: 112022112023: 662024: 3202432025: 13132026: 420264

n = 173 complaints · Source: NHTSA

Model yearForward Collision Avoidance complaintsShare of that yearMedian miles
2026 Explorer410%—
2025 Explorer1313%11
2024 Explorer314%—
2023 Explorer65%14,350
2022 Explorer114%7,700
2021 Explorer194%11,000
2020 Explorer706%11,500
2019 Explorer21%52,283
2018 Explorer51%22,000
2017 Explorer91%35,760
2016 Explorer80%100,463
2015 Explorer60%114,667
2014 Explorer91%135,000
2013 Explorer50%123,500
2011 Explorer30%—

When owners reported it

Peak: 2025, with 21 complaints
2020: 4202042021: 7202172022: 7202272023: 152023152024: 102024102025: 212025212026: 620266

n = 70 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists forward collision avoidance for the 2020 Ford Explorer. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

I own a 2020 Ford Explorer XLT AWD, VIN [redacted]. While driving, my vehicle displayed “4WD Fault – Service Required” along with the powertrain wrench warning. I then became unable to select/change drive modes. Pre-Collision Assist became unavailable, I experienced Lane Keeping/Lane Assist…

Received Sep 15, 2026 · NHTSA complaint 11764430

I am writing to formally express serious concerns regarding the safety of a Ford vehicle that continues to carry a 5-star safety rating despite multiple known, safety-critical defects that emerged after relatively low mileage. Two major issues developed between approximately 62,000 and 72,000…

Received Aug 26, 2026 · NHTSA complaint 11759840

Had recall for parking brake fixed, soon after I’d be on interstate or intersection and it would lose power wrench and check power train system light came on. Took to dealership and they said it was parking pawl sylenuod. Had repaired left the shop didn’t even get home and it did the same…

Received Jul 6, 2026 · NHTSA complaint 11748657
Ford Explorer
A 2025 Ford Explorer Active (facelift) photographed in Fresh Meadows, Queens , New York, USA.. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2020 Ford Explorers have forward collision avoidance problems?

No. NHTSA has 70 owner complaints about forward collision avoidance for the 2020 Ford Explorer (6% of the 1,232 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2020 Ford Explorer forward collision avoidance?

No recall currently lists forward collision avoidance for this vehicle.

At what mileage do forward collision avoidance problems start?

The median reported mileage is 11,500 miles: half of the reports with a mileage came before that.

What do owners say about forward collision avoidance problems on the 2020 Ford Explorer?

The most frequent phrase is “pre collision”, in 18 of 70 complaints, followed by “4wd fault” (7).

Other 2020 Ford Explorer problems

See all 2020 Ford Explorer problems or forward collision avoidance problems across all Explorer years.