2020 Ford Explorer Service Brakes Problems

Source: NHTSA · Updated Oct 15, 2026 · 81 complaints analyzed

Owners have filed 81 complaints with NHTSA about service brakes problems on the 2020 Ford Explorer, 7% of all complaints for this model year. Half of the reports with a mileage happened before 6,680 miles. The words owners use most often: “pre collision” (14% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Pre collision: mentioned in 11 of 81 complaints (14%)
  • Put reverse: mentioned in 11 of 81 complaints (14%)
  • Hill start: mentioned in 7 of 81 complaints (9%)
  • Brake fault: mentioned in 6 of 81 complaints (7%)

At what mileage do service brakes problems happen?

Based on 37 complaints that reported the odometer reading.

Under 10k miles25 · 68%
10k–25k miles9 · 24%
25k–50k miles2 · 5%
50k–75k miles1 · 3%
75k–100k miles0 · 0%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 81 complaints, 3 mention a crash, 2 an injury.

Ford Explorer service brakes complaints by model year

Peak: 2020, with 81 complaints
1996: 219961997: 21998: 21999: 119992000: 62001: 22002: 1620022003: 102004: 182005: 820052006: 142007: 42008: 520082009: 22010: 92011: 2120112012: 192013: 312014: 2520142015: 272016: 172017: 2120172018: 92019: 22020: 812020812021: 192022: 92023: 520232025: 172026: 2

n = 406 complaints · Source: NHTSA

Model yearService Brakes complaintsShare of that yearMedian miles
2026 Explorer25%—
2025 Explorer1716%15,977
2023 Explorer55%—
2022 Explorer93%57,934
2021 Explorer194%37,000
2020 Explorer817%6,680
2019 Explorer21%2,500
2018 Explorer91%749
2017 Explorer211%29,175
2016 Explorer171%28,750
2015 Explorer271%36,560
2014 Explorer251%46,000
2013 Explorer311%42,000
2012 Explorer192%51,000
2011 Explorer212%65,000
2010 Explorer98%92,600
2009 Explorer26%92,372
2008 Explorer53%98,240
2007 Explorer42%47,500
2006 Explorer142%107,000
2005 Explorer82%110,000
2004 Explorer181%114,000
2003 Explorer101%150,000
2002 Explorer160%130,000
2001 Explorer21%133,609
2000 Explorer61%173,500
1999 Explorer10%—
1998 Explorer20%191,000
1997 Explorer20%147,000
1996 Explorer20%—

When owners reported it

Peak: 2020, with 26 complaints
2019: 1201912020: 262020262021: 122021122022: 102022102023: 102023102024: 9202492025: 7202572026: 620266

n = 81 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists service brakes for the 2020 Ford Explorer. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Power steering doesnot work , steering was hard also antilock brake failure

Received Oct 8, 2026 · NHTSA complaint 11769838

I experienced catastrophic brake failure on July 14 2026. Total loss of brakes that led me to narrowly miss several vehicles. The Ford Dealership in Manor TX stated it needed the brake booster replaced and program reset. After researching this is a problem with my VIN that was offered free…

Received Jul 30, 2026 · NHTSA complaint 11753747

Had recall for parking brake fixed, soon after I’d be on interstate or intersection and it would lose power wrench and check power train system light came on. Took to dealership and they said it was parking pawl sylenuod. Had repaired left the shop didn’t even get home and it did the same…

Received Jul 6, 2026 · NHTSA complaint 11748657
Ford Explorer
A 2025 Ford Explorer Active (facelift) photographed in Fresh Meadows, Queens , New York, USA.. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2020 Ford Explorers have service brakes problems?

No. NHTSA has 81 owner complaints about service brakes for the 2020 Ford Explorer (7% of the 1,235 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2020 Ford Explorer service brakes?

No recall currently lists service brakes for this vehicle.

At what mileage do service brakes problems start?

The median reported mileage is 6,680 miles: half of the reports with a mileage came before that.

What do owners say about service brakes problems on the 2020 Ford Explorer?

The most frequent phrase is “pre collision”, in 11 of 81 complaints, followed by “put reverse” (11).

Other 2020 Ford Explorer problems

See all 2020 Ford Explorer problems or service brakes problems across all Explorer years.