2020 Ford Explorer Visibility/wiper Problems

Source: NHTSA · Updated Oct 8, 2026 · 57 complaints analyzed

Owners have filed 57 complaints with NHTSA about visibility/wiper problems on the 2020 Ford Explorer, 5% of all complaints for this model year. Half of the reports with a mileage happened before 7,000 miles. The words owners use most often: “rear view” (23% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rear view: mentioned in 13 of 57 complaints (23%)
  • Sunroof shade: mentioned in 10 of 57 complaints (18%)
  • Rearview mirror: mentioned in 6 of 57 complaints (11%)

At what mileage do visibility/wiper problems happen?

Based on 3 complaints that reported the odometer reading.

Under 10k miles2 · 67%
10k–25k miles0 · 0%
25k–50k miles1 · 33%
50k–75k miles0 · 0%
75k–100k miles0 · 0%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 57 complaints, 1 mention a crash.

Ford Explorer visibility/wiper complaints by model year

Peak: 2020, with 57 complaints
1999: 119992000: 12001: 220012002: 92003: 520032004: 122005: 320052006: 12007: 320072009: 12011: 920112012: 82013: 3320132014: 262015: 2620152016: 322017: 4520172018: 162019: 420192020: 57572021: 2620212022: 212023: 520232024: 32025: 1020252026: 5

n = 364 complaints · Source: NHTSA

Model yearVisibility/wiper complaintsShare of that yearMedian miles
2026 Explorer512%4,600
2025 Explorer1010%—
2024 Explorer314%—
2023 Explorer55%—
2022 Explorer218%500
2021 Explorer266%—
2020 Explorer575%7,000
2019 Explorer41%7,083
2018 Explorer162%6,000
2017 Explorer453%19,000
2016 Explorer321%51,000
2015 Explorer261%43,091
2014 Explorer262%75,000
2013 Explorer331%74,500
2012 Explorer81%60,000
2011 Explorer91%88,000
2009 Explorer13%95,000
2007 Explorer31%141,300
2006 Explorer10%175,800
2005 Explorer31%133,000
2004 Explorer121%127,000
2003 Explorer50%158,526
2002 Explorer90%98,559
2001 Explorer21%129,500
2000 Explorer10%190,000
1999 Explorer10%130,000

When owners reported it

Peak: 2025, with 28 complaints
2020: 3202032021: 2202122022: 2202222023: 5202352024: 4202442025: 282025282026: 13202613

n = 57 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists visibility/wiper for the 2020 Ford Explorer. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

on the highway it was raining heavily, and my [XXX] old was in car back seat. Suddenly wipers stopped working, Steering wheel wasn't working, indicator was not working, I was getting multiple warnings on my screen. We would have ended up in a major accident. INFORMATION REDACTED PURSUANT TO THE…

Received Oct 8, 2026 · NHTSA complaint 11769834

Panoramic roof sunshade/retractor failure resulting in obstruction of rearward visibility through the interior rearview mirror while driving

Received Sep 25, 2026 · NHTSA complaint 11766953

The edges of the fabric sunroof cover have come off the tracks, causing the sunroof cover to not roll up properly and block the rear window when open.

Received Jul 24, 2026 · NHTSA complaint 11752661
Ford Explorer
A 2025 Ford Explorer Active (facelift) photographed in Fresh Meadows, Queens , New York, USA.. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2020 Ford Explorers have visibility/wiper problems?

No. NHTSA has 57 owner complaints about visibility/wiper for the 2020 Ford Explorer (5% of the 1,232 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2020 Ford Explorer visibility/wiper?

No recall currently lists visibility/wiper for this vehicle.

At what mileage do visibility/wiper problems start?

The median reported mileage is 7,000 miles: half of the reports with a mileage came before that.

What do owners say about visibility/wiper problems on the 2020 Ford Explorer?

The most frequent phrase is “rear view”, in 13 of 57 complaints, followed by “sunroof shade” (10).

Other 2020 Ford Explorer problems

See all 2020 Ford Explorer problems or visibility/wiper problems across all Explorer years.