2000 Jeep Grand Cherokee Latches/locks/linkages Problems

Source: NHTSA · Updated Dec 6, 2025 · 78 complaints analyzed

Owners have filed 78 complaints with NHTSA about latches/locks/linkages problems on the 2000 Jeep Grand Cherokee, 5% of all complaints for this model year. Half of the reports with a mileage happened before 68,000 miles. The words owners use most often: “door locks” (29% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Door locks: mentioned in 23 of 78 complaints (29%)
  • Lock unlock: mentioned in 13 of 78 complaints (17%)
  • Passenger doors: mentioned in 5 of 78 complaints (6%)
  • Locking unlocking: mentioned in 5 of 78 complaints (6%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical latches/locks/linkages repair on the 2000 Jeep Grand Cherokee at $680, and half of them between $400 and $1,900.

Based on 5 NHTSA complaints about this problem alone that state a repair bill or quote (2002–2007), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do latches/locks/linkages problems happen?

Based on 51 complaints that reported the odometer reading.

Under 10k miles1 · 2%
10k–25k miles3 · 6%
25k–50k miles7 · 14%
50k–75k miles16 · 31%
75k–100k miles10 · 20%
100k–150k miles12 · 24%
150k+ miles2 · 4%

How serious are the reports?

Of 78 complaints, 1 a fire.

Jeep Grand Cherokee latches/locks/linkages complaints by model year

Peak: 2005, with 163 complaints
1995: 819951996: 211997: 1319971998: 181999: 1919992000: 782001: 320012002: 52003: 120032004: 62005: 16320051632006: 252007: 320072008: 22010: 120102011: 82012: 120122013: 12014: 320142015: 42019: 120192024: 1

n = 385 complaints · Source: NHTSA

Model yearLatches/locks/linkages complaintsShare of that yearMedian miles
2024 Grand Cherokee10%14,225
2019 Grand Cherokee10%56,000
2015 Grand Cherokee40%69,500
2014 Grand Cherokee30%48,176
2013 Grand Cherokee10%30,000
2012 Grand Cherokee10%69,045
2011 Grand Cherokee80%15,839
2010 Grand Cherokee11%3,000
2008 Grand Cherokee20%42,125
2007 Grand Cherokee30%49,800
2006 Grand Cherokee252%56,299
2005 Grand Cherokee1638%59,000
2004 Grand Cherokee60%115,550
2003 Grand Cherokee10%65,000
2002 Grand Cherokee50%46,000
2001 Grand Cherokee30%102,500
2000 Grand Cherokee785%68,000
1999 Grand Cherokee191%66,375
1998 Grand Cherokee182%90,200
1997 Grand Cherokee131%100,003
1996 Grand Cherokee212%95,000
1995 Grand Cherokee81%141,500

When owners reported it

Peak: 2008, with 14 complaints
2002: 5200252003: 7200372004: 132004132005: 102005102006: 7200672007: 8200782008: 142008142009: 4200942010: 6201062012: 2201222013: 220132

n = 78 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists latches/locks/linkages for the 2000 Jeep Grand Cherokee. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Several months ago, i get a quack sound when the door lock/unlock is activated. Initially both locks worked then the rear passenger door doesn't lock but unlocks and the driver's passenger door doesn't unlock but locks. I did a search and found this…

Received Nov 15, 2013 · NHTSA complaint 10552389

Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that the no key warning light illuminated followed by the vehicle stalling. The dealer was notified and advised the contact that the master key would need to be coded. The manufacturer was notified but offered no assistance. The…

Received Jan 7, 2013 · NHTSA complaint 10491703

Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that the door locks failed. When the contact attempted to lock or unlock the vehicle with the keyless remote, the locks would make a loud banging sound. The failure only occurred when she used the keyless remote. The rear passenger…

Received Jun 5, 2012 · NHTSA complaint 10460644
Jeep Grand Cherokee
Jeep Grand Cherokee (WL) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2000 Jeep Grand Cherokees have latches/locks/linkages problems?

No. NHTSA has 78 owner complaints about latches/locks/linkages for the 2000 Jeep Grand Cherokee (5% of the 1,447 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2000 Jeep Grand Cherokee latches/locks/linkages?

No recall currently lists latches/locks/linkages for this vehicle.

At what mileage do latches/locks/linkages problems start?

The median reported mileage is 68,000 miles: half of the reports with a mileage came before that.

How much does it cost to fix latches/locks/linkages problems on the 2000 Jeep Grand Cherokee?

Owners report a typical cost of $680 (half paid between $400 and $1,900), from 5 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about latches/locks/linkages problems on the 2000 Jeep Grand Cherokee?

The most frequent phrase is “door locks”, in 23 of 78 complaints, followed by “lock unlock” (13).

Other 2000 Jeep Grand Cherokee problems

See all 2000 Jeep Grand Cherokee problems or latches/locks/linkages problems across all Grand Cherokee years.