Jeep Grand Cherokee Latches/locks/linkages Problems
Owners have filed 385 complaints with NHTSA about latches/locks/linkages problems on the Jeep Grand Cherokee across 22 model years. The 2005 model year has the most (163). The words owners use most often: “door handles” (29% of reports).
- 385latches/locks/linkages complaints
- —median miles at failure
- 2mention a crash
- 7mention an injury
- 0related recalls
- $1,050typical repair cost reported by owners
- 63%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Door handles: mentioned in 112 of 385 complaints (29%)
- Rear passenger: mentioned in 25 of 385 complaints (6%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical latches/locks/linkages repair on the Jeep Grand Cherokee at $1,050, and half of them between $610 and $2,900.
Based on 20 NHTSA complaints about this problem alone that state a repair bill or quote (2002–2014), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do latches/locks/linkages problems happen?
Based on 272 complaints that reported the odometer reading.
How serious are the reports?
Of 385 complaints, 2 mention a crash, 1 a fire, 7 an injury.
Jeep Grand Cherokee latches/locks/linkages complaints by model year
| Model year | Latches/locks/linkages complaints | Share of that year | Median miles |
|---|---|---|---|
| 2024 Grand Cherokee | 1 | 0% | 14,225 |
| 2019 Grand Cherokee | 1 | 0% | 56,000 |
| 2015 Grand Cherokee | 4 | 0% | 69,500 |
| 2014 Grand Cherokee | 3 | 0% | 48,176 |
| 2013 Grand Cherokee | 1 | 0% | 30,000 |
| 2012 Grand Cherokee | 1 | 0% | 69,045 |
| 2011 Grand Cherokee | 8 | 0% | 15,839 |
| 2010 Grand Cherokee | 1 | 1% | 3,000 |
| 2008 Grand Cherokee | 2 | 0% | 42,125 |
| 2007 Grand Cherokee | 3 | 0% | 49,800 |
| 2006 Grand Cherokee | 25 | 2% | 56,299 |
| 2005 Grand Cherokee | 163 | 8% | 59,000 |
| 2004 Grand Cherokee | 6 | 0% | 115,550 |
| 2003 Grand Cherokee | 1 | 0% | 65,000 |
| 2002 Grand Cherokee | 5 | 0% | 46,000 |
| 2001 Grand Cherokee | 3 | 0% | 102,500 |
| 2000 Grand Cherokee | 78 | 5% | 68,000 |
| 1999 Grand Cherokee | 19 | 1% | 66,375 |
| 1998 Grand Cherokee | 18 | 2% | 90,200 |
| 1997 Grand Cherokee | 13 | 1% | 100,003 |
| 1996 Grand Cherokee | 21 | 2% | 95,000 |
| 1995 Grand Cherokee | 8 | 1% | 141,500 |
When owners reported it
Related recalls (0)
No safety recall lists latches/locks/linkages for the Jeep Grand Cherokee. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2024 Jeep Grand Cherokee. While the contact's husband was driving 80 MPH, the liftgate independently unlatched. No warning lights were illuminated. The contact's overnight bag flew out of the back of the vehicle. The contact stated that her prescription medications were in the…
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact…
The contact owns a 2015 Jeep Cherokee. The contact stated that the liftgate initially failed to close completely after use. The contact manually pushed the liftgate into the latch to ensure the liftgate was closed. Recently, the contact stated that the liftgate inadvertently slammed closed while…
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the tailgate opened independently and without warning. The dealer was contacted and notified of the failure however, they had not received a callback. The contact also attempted to notify the manufacturer of the…
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while attempting to open the liftgate manually, the liftgate failed to operate as designed. The contact was however able to use the key fob to operate the liftgate. The contact stated whenever the vehicle was not in use the battery…
Frequently asked questions
Do all Jeep Grand Cherokees have latches/locks/linkages problems?
No. NHTSA has 385 owner complaints about latches/locks/linkages for the Jeep Grand Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Jeep Grand Cherokee latches/locks/linkages?
No recall currently lists latches/locks/linkages for this vehicle.
How much does it cost to fix latches/locks/linkages problems on the Jeep Grand Cherokee?
Owners report a typical cost of $1,050 (half paid between $610 and $2,900), from 20 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about latches/locks/linkages problems on the Jeep Grand Cherokee?
The most frequent phrase is “door handles”, in 112 of 385 complaints, followed by “rear passenger” (25).
Other Jeep Grand Cherokee problems
- Electrical System problems (7,478)
- Power Train problems (4,329)
- Engine problems (2,879)
- Service Brakes, Hydraulic problems (2,328)
- Air Bags problems (2,201)
- Seats problems (1,613)
- Service Brakes problems (1,504)
- Visibility problems (1,454)
See all Jeep Grand Cherokee problems.