Mercedes-Benz E350 Structure Problems
Owners have filed 106 complaints with NHTSA about structure problems on the Mercedes-Benz E350 across 13 model years. The 2014 model year has the most (25). The words owners use most often: “rear subframe” (25% of reports).
- 106structure complaints
- —median miles at failure
- 12mention a crash
- 10mention an injury
- 1related recalls
- 49%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rear subframe: mentioned in 27 of 106 complaints (25%)
- Sub frame: mentioned in 14 of 106 complaints (13%)
- Brake lines: mentioned in 12 of 106 complaints (11%)
At what mileage do structure problems happen?
Based on 48 complaints that reported the odometer reading.
How serious are the reports?
Of 106 complaints, 12 mention a crash, 1 a fire, 10 an injury.
Mercedes-Benz E350 structure complaints by model year
When owners reported it
Related recalls (1)
Structure:body:hood
Model years: 2013, 2014, 2015
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Fix: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2014 Mercedes-Benz E350. The contact stated that the brake pedal was spongy while depressed, with the "Brake System" and "Low Brake Fluid" warning lights displayed. The vehicle was taken to a dealer, and the brake fluid was topped off; however, the failure reoccurred in less than…
While braking from highway speeds or any other speed, the vehicle becomes unstable and pulls to the left, making it difficult to maintain control. During hard braking, the vehicle does not track straight and requires steering correction to remain in its lane, creating a significant safety hazard…
Rear subframe rotted / corroded. Rear brake lines rotted and rear springs broken from corrosion . Mercedes refuses to address the issues under warranty except the subframe issue . Almost crashed on i-84 with child in vehicle due to rear control arm being rotted from subframe .
The rear subframe is defective and subject to premature corrosion and failure of parts that connect to the rear suspension. Due to the fracturing of the joints connecting to the suspension, my car was at risk of going out of control when needing to brake at higher speeds. The way the suspension…
Driving down Interstate 65 just south of Bay Minette Alabama and doing approximately 70MPH, there was a total failure of the sunroof. This happened where crazing started and then a catastrophic failure of the glass, blowing out the sunroof. This happened in the space of about 30 seconds. It appears…
Frequently asked questions
Do all Mercedes-Benz E350s have structure problems?
No. NHTSA has 106 owner complaints about structure for the Mercedes-Benz E350. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Mercedes-Benz E350 structure?
Yes: 1 safety recall list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about structure problems on the Mercedes-Benz E350?
The most frequent phrase is “rear subframe”, in 27 of 106 complaints, followed by “sub frame” (14).
Other Mercedes-Benz E350 problems
- Fuel/propulsion System problems (537)
- Air Bags problems (396)
- Fuel System, Gasoline problems (227)
- Engine problems (196)
- Service Brakes problems (186)
- Electrical System problems (179)
- Power Train problems (130)
- Suspension problems (117)
See all Mercedes-Benz E350 problems.