2025 RAM Promaster Problems, Complaints & Recalls
- Compared with other Promaster years
- Not enough data 12th of 13 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 6 complaints with NHTSA about the 2025 RAM Promaster. That ranks 12th out of 13 Promaster model years for complaints. The most reported problem area is engine (3 complaints, 50%). There are 5 safety recalls covering this model year.
- 6owner complaints
- 5safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2025 RAM Promaster problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 3 | 50% | — | — | — |
| Steering | 2 | 33% | — | — | — |
| Electrical System | 1 | 17% | — | — | — |
| Latches/locks/linkages | 1 | 17% | 600 | — | — |
| Service Brakes | 1 | 17% | — | — | — |
| Unknown or Other | 1 | 17% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2025 RAM Promaster recalls (5)
Tap a recall to see the problem, the risk and the fix.
Steering:electric power assist system
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
Fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine and engine cooling:cooling system:radiator assembly
Problem: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Electrical system:propulsion system:traction motor:controller:software
Problem: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The check-engine light came on my 2nd day of ownership (less than 100 miles driven by me, but 2032 miles on it when purchased new - RV conversion from Entegra Coach through LaMesa RV), on October 5, 2025. After diagnosis at a Ram dealership (Larry Miller Dodge Ram in Tucson AZ), they identified the…
whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened…
Plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.
Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint â Ram ProMaster (2018â2025) â Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I…
Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After…
Other RAM Promaster years
← 2024 Promaster · 2026 Promaster →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Promaster | 2 | 5 |
| 2025 | 6 | 5 |
| 2024 Promaster | 11 | 6 |
| 2023 Promaster | 92 | 6 |
| 2022 Promaster | 67 | 9 |
| 2021 Promaster | 111 | 8 |
| 2020 Promaster | 42 | 5 |
| 2019 Promaster | 60 | 9 |
| 2018 Promaster | 38 | 10 |
| 2017 Promaster | 57 | 10 |
| 2016 Promaster | 33 | 14 |
| 2015 Promaster | 61 | 12 |
| 2014 Promaster | 71 | 12 |
See all RAM Promaster problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2025 RAM Promaster?
Owners most often report engine, steering, electrical system problems. The top one, engine, accounts for 3 complaints.
Was there a recall on the 2025 RAM Promaster?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2025 RAM Promaster a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster model years, the 2025 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.