2019 Toyota Prius Prime Problems, Complaints & Recalls
- Compared with other Prius Prime years
- Not enough data 6th of 8 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 9 complaints with NHTSA about the 2019 Toyota Prius Prime. That ranks 6th out of 8 Prius Prime model years for complaints. The most reported problem area is wheels (4 complaints, 44%), typically at around 14,299 miles. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
- 9owner complaints
- 1safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Toyota Prius Prime problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Wheels | 4 | 44% | 14,299 | — | — |
| Electrical System | 2 | 22% | 1,080 | — | — |
| Electronic Stability Control (esc) | 1 | 11% | 250 | — | — |
| Latches/locks/linkages | 1 | 11% | 1,080 | — | — |
| Service Brakes | 1 | 11% | — | — | — |
| Steering | 1 | 11% | 250 | — | — |
| Tires | 1 | 11% | 27,452 | — | — |
| Unknown or Other | 1 | 11% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Toyota Prius Prime recalls (1)
Tap a recall to see the problem, the risk and the fix.
Service brakes; electronic stability control (esc)
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The center infotainment/navigation display on my 2019 Toyota Prius Prime repeatedly turns off and back on while driving. The screen goes blank and then restarts, including the map display. The vehicle itself continues to drive normally. The display is still in the vehicle and is available for…
I was parked. I put my car in reverse. I heard the beeping sound confirming it was in reverse. I put my foot on the accelerator and the car went forward instead of reverse. This happened twice. I immediately shut off the car and turned it back on. Then it worked fine, and continued to work fine for…
I've have to take my 2019 Prius Prime (with 20,000 miles total) in twice for brake issues in 6 weeks. Each time the dealer had to deal with a rotor heat issue. The first service was on 3/29/2021, the initial reason for appt was hearing squealing from the front. Upon inspection dealer found major…
Passenger side behind the driver's seat's tire blew out. Started to drive and car was moving slower and eventually had to pull over because car felt unstable. Was not given an alarm that the tire was blown and flat. Was driving less than 30mph, in a straight, flat street.
10/19-left rear tire kept loosing pressure, i took it to the mechanic, they couldn't find anything, i again took it after 2 weeks, they changed the tire. Miles 7014. On 9/26/20-miles 16430, the same tire left passenger blew out on the freeway. No indicator of tire pressure being low came on. The…
Other Toyota Prius Prime years
← 2018 Prius Prime · 2020 Prius Prime →
| Year | Complaints | Recalls |
|---|---|---|
| 2024 Prius Prime | 15 | 4 |
| 2023 Prius Prime | 6 | 4 |
| 2022 Prius Prime | 8 | 1 |
| 2021 Prius Prime | 10 | 0 |
| 2020 Prius Prime | 16 | 1 |
| 2019 | 9 | 1 |
| 2018 Prius Prime | 16 | 0 |
| 2017 Prius Prime | 42 | 0 |
See all Toyota Prius Prime problems by year, every Toyota model, or the Toyota VIN decoder.
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Frequently asked questions
What are the most common problems with the 2019 Toyota Prius Prime?
Owners most often report wheels, electrical system, electronic stability control (esc) problems. The top one, wheels, accounts for 4 complaints.
Was there a recall on the 2019 Toyota Prius Prime?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Toyota Prius Prime a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Prius Prime model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.