Chevrolet Impala Seats Problems

Source: NHTSA · Updated Oct 15, 2026 · 166 complaints analyzed

Owners have filed 166 complaints with NHTSA about seats problems on the Chevrolet Impala across 22 model years. The 2011 model year has the most (77). The words owners use most often: “rear seat” (19% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rear seat: mentioned in 31 of 166 complaints (19%)
  • View mirror: mentioned in 25 of 166 complaints (15%)
  • Head rests: mentioned in 20 of 166 complaints (12%)
  • Too high: mentioned in 12 of 166 complaints (7%)

At what mileage do seats problems happen?

Based on 106 complaints that reported the odometer reading.

Under 10k miles42 · 40%
10k–25k miles11 · 10%
25k–50k miles22 · 21%
50k–75k miles4 · 4%
75k–100k miles8 · 8%
100k–150k miles15 · 14%
150k+ miles4 · 4%

How serious are the reports?

Of 166 complaints, 6 mention a crash, 13 a fire, 11 an injury.

Chevrolet Impala seats complaints by model year

Peak: 2011, with 77 complaints
1995: 219951996: 12000: 1520002001: 32002: 820022003: 52004: 220042005: 22006: 220062007: 62009: 1220092010: 112011: 772011772012: 12013: 120132014: 82015: 120152016: 12017: 320172018: 32019: 120192020: 1

n = 166 complaints · Source: NHTSA

Model yearSeats complaintsShare of that yearMedian miles
2020 Impala17%—
2019 Impala14%—
2018 Impala35%62,113
2017 Impala33%46,000
2016 Impala11%—
2015 Impala10%—
2014 Impala81%24,250
2013 Impala10%42,000
2012 Impala10%148,201
2011 Impala7715%2,000
2010 Impala112%90,000
2009 Impala121%56,000
2007 Impala61%28,675
2006 Impala20%—
2005 Impala20%114,250
2004 Impala20%80,000
2003 Impala51%1,870
2002 Impala81%128,000
2001 Impala30%19,293
2000 Impala152%125,000
1996 Impala11%—
1995 Impala25%—

When owners reported it

Peak: 2011, with 40 complaints
1996: 219962000: 32001: 120012002: 12003: 220032004: 12005: 420052006: 42007: 120072008: 72009: 620092010: 82011: 402011402012: 282013: 1020132014: 92015: 420152016: 42017: 720172018: 72019: 120192020: 52021: 320212022: 22023: 320232025: 22026: 12026

n = 166 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists seats for the Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.

Received Feb 6, 2026 · NHTSA complaint 11716218

Passenger side front seat. When occupied, airbag sensor located inside the seat is malfunctioning. My husbands safety is at risk when he's in the car. He tries moving the seat up, back, etc. Sometimes works and the airbag sensor works. We are fearing that if there were any accident or need, that…

Received Sep 16, 2025 · NHTSA complaint 11687573

passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.

Received Feb 26, 2025 · NHTSA complaint 11645159

The driver seat power motor caught fire underneath the seat while driving my vehicle. It started smoking really bad. Out of no where.

Received Aug 27, 2023 · NHTSA complaint 11541043

recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my…

Received Aug 10, 2023 · NHTSA complaint 11537669
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all Chevrolet Impalas have seats problems?

No. NHTSA has 166 owner complaints about seats for the Chevrolet Impala. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chevrolet Impala seats?

No recall currently lists seats for this vehicle.

What do owners say about seats problems on the Chevrolet Impala?

The most frequent phrase is “rear seat”, in 31 of 166 complaints, followed by “view mirror” (25).

Other Chevrolet Impala problems

See all Chevrolet Impala problems.