2011 Chevrolet Impala Seats Problems

Source: NHTSA · Updated Aug 31, 2024 · 77 complaints analyzed

Owners have filed 77 complaints with NHTSA about seats problems on the 2011 Chevrolet Impala, 15% of all complaints for this model year. Half of the reports with a mileage happened before 2,000 miles. The words owners use most often: “rear seat” (38% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rear seat: mentioned in 29 of 77 complaints (38%)
  • View mirror: mentioned in 24 of 77 complaints (31%)
  • Head rests: mentioned in 20 of 77 complaints (26%)
  • Middle headrest: mentioned in 8 of 77 complaints (10%)

At what mileage do seats problems happen?

Based on 52 complaints that reported the odometer reading.

Under 10k miles34 · 65%
10k–25k miles8 · 15%
25k–50k miles8 · 15%
50k–75k miles0 · 0%
75k–100k miles0 · 0%
100k–150k miles2 · 4%
150k+ miles0 · 0%

How serious are the reports?

Of 77 complaints, 3 mention a crash, 1 an injury.

Chevrolet Impala seats complaints by model year

Peak: 2011, with 77 complaints
1995: 219951996: 12000: 1520002001: 32002: 820022003: 52004: 220042005: 22006: 220062007: 62009: 1220092010: 112011: 772011772012: 12013: 120132014: 82015: 120152016: 12017: 320172018: 32019: 120192020: 1

n = 166 complaints · Source: NHTSA

Model yearSeats complaintsShare of that yearMedian miles
2020 Impala17%—
2019 Impala14%—
2018 Impala35%62,113
2017 Impala33%46,000
2016 Impala11%—
2015 Impala10%—
2014 Impala81%24,250
2013 Impala10%42,000
2012 Impala10%148,201
2011 Impala7715%2,000
2010 Impala112%90,000
2009 Impala121%56,000
2007 Impala61%28,675
2006 Impala20%—
2005 Impala20%114,250
2004 Impala20%80,000
2003 Impala51%1,870
2002 Impala81%128,000
2001 Impala30%19,293
2000 Impala152%125,000
1996 Impala11%—
1995 Impala25%—

When owners reported it

Peak: 2011, with 37 complaints
2010: 4201042011: 372011372012: 242012242013: 6201362014: 4201442017: 1201712018: 120181

n = 77 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists seats for the 2011 Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

"takata recall" vehicle involved in a rear end collision, was pushed into oncoming traffic and hit head on. Air bag never deployed additionally the back of drivers seat collapsed into the rear seat

Received Feb 12, 2018 · NHTSA complaint 11072442

Well i have not to many complaints as i do my own maintenance but since i purchased the car used at 32000 miles at 83000 driver seat heater union and now at 114764 miles service air bags light is on display and light is illuminated at all times. It started when car was turned on sept 30 2017 in the…

Received Oct 5, 2017 · NHTSA complaint 11031974

I want to add my complaint to the list that includes many others regarding the three head rests built into the rear seat. They significantly limit the driver's field of vision, and thus can affect the driver's ability to safely operate the vehicle. Something should be done before someone is…

Received Jul 10, 2014 · NHTSA complaint 10609531
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2011 Chevrolet Impalas have seats problems?

No. NHTSA has 77 owner complaints about seats for the 2011 Chevrolet Impala (15% of the 505 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2011 Chevrolet Impala seats?

No recall currently lists seats for this vehicle.

At what mileage do seats problems start?

The median reported mileage is 2,000 miles: half of the reports with a mileage came before that.

What do owners say about seats problems on the 2011 Chevrolet Impala?

The most frequent phrase is “rear seat”, in 29 of 77 complaints, followed by “view mirror” (24).

Other 2011 Chevrolet Impala problems

See all 2011 Chevrolet Impala problems or seats problems across all Impala years.