2018 Chrysler Pacifica Plug-IN Hybrid Electrical System Problems
Owners have filed 83 complaints with NHTSA about electrical system problems on the 2018 Chrysler Pacifica Plug-IN Hybrid, 37% of all complaints for this model year. Half of the reports with a mileage happened before 6,617 miles. The words owners use most often: “electrical propulsion” (13% of reports).
- 83electrical system complaints
- 6,617median miles at failure
- 2mention a crash
- 1mention an injury
- 2related recalls
- 42%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Electrical propulsion: mentioned in 11 of 83 complaints (13%)
- Able pull: mentioned in 6 of 83 complaints (7%)
- 12V battery: mentioned in 5 of 83 complaints (6%)
- Motive power: mentioned in 5 of 83 complaints (6%)
At what mileage do electrical system problems happen?
Based on 43 complaints that reported the odometer reading.
How serious are the reports?
Of 83 complaints, 2 mention a crash, 5 a fire, 1 an injury.
Chrysler Pacifica Plug-IN Hybrid electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Pacifica Plug-IN Hybrid | 1 | 100% | — |
| 2024 Pacifica Plug-IN Hybrid | 7 | 27% | — |
| 2023 Pacifica Plug-IN Hybrid | 14 | 35% | 9,832 |
| 2022 Pacifica Plug-IN Hybrid | 40 | 34% | 22,252 |
| 2021 Pacifica Plug-IN Hybrid | 13 | 50% | 30,500 |
| 2020 Pacifica Plug-IN Hybrid | 25 | 43% | 50,000 |
| 2019 Pacifica Plug-IN Hybrid | 22 | 49% | 13,860 |
| 2018 Pacifica Plug-IN Hybrid | 83 | 37% | 6,617 |
| 2017 Pacifica Plug-IN Hybrid | 31 | 39% | 16,240 |
When owners reported it
Related recalls (2)
Electrical system:wiring:interior/under dash; electrical system:12v/24v/48v battery:cables
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Fix: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Electrical system:wiring:front underhood
Problem: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2018 Chrysler Pacifica. The contact stated when attempting to charge the battery, the charger failed to work as intended . A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the battery needed to be replaced and and they sent a request to the…
I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immediately slowed down and my accelerator gave out. In addition to my dash flashing that the cruise control was no longer available, but the van also said "Service Charging System" and…
I have a 2018 Chrysler Pacifica Hybrid. Â I purchased it brand new in 2018. Â This van has had sooo many problems, it has been in and out of the shop, countless recalls. Â Last year it was in the shop for almost the entire year, I think I had possession of the van for less than 3 months of the…
Frequently asked questions
Do all 2018 Chrysler Pacifica Plug-IN Hybrids have electrical system problems?
No. NHTSA has 83 owner complaints about electrical system for the 2018 Chrysler Pacifica Plug-IN Hybrid (37% of the 223 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2018 Chrysler Pacifica Plug-IN Hybrid electrical system?
Yes: 2 safety recalls list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do electrical system problems start?
The median reported mileage is 6,617 miles: half of the reports with a mileage came before that.
What do owners say about electrical system problems on the 2018 Chrysler Pacifica Plug-IN Hybrid?
The most frequent phrase is “electrical propulsion”, in 11 of 83 complaints, followed by “able pull” (6).
Other 2018 Chrysler Pacifica Plug-IN Hybrid problems
See all 2018 Chrysler Pacifica Plug-IN Hybrid problems or electrical system problems across all Pacifica Plug-IN Hybrid years.