2018 Chrysler Pacifica Plug-IN Hybrid Hybrid Propulsion System Problems
Owners have filed 75 complaints with NHTSA about hybrid propulsion system problems on the 2018 Chrysler Pacifica Plug-IN Hybrid, 34% of all complaints for this model year. Half of the reports with a mileage happened before 42,389 miles. The words owners use most often: “propulsion contacted” (43% of reports).
- 75hybrid propulsion system complaints
- 42,389median miles at failure
- 0mention a crash
- 0mention an injury
- 3related recalls
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Propulsion contacted: mentioned in 32 of 75 complaints (43%)
At what mileage do hybrid propulsion system problems happen?
Based on 14 complaints that reported the odometer reading.
How serious are the reports?
None of the 75 complaints report a crash, fire or injury.
Chrysler Pacifica Plug-IN Hybrid hybrid propulsion system complaints by model year
| Model year | Hybrid Propulsion System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2023 Pacifica Plug-IN Hybrid | 1 | 3% | 9,832 |
| 2022 Pacifica Plug-IN Hybrid | 7 | 6% | 9,000 |
| 2021 Pacifica Plug-IN Hybrid | 11 | 42% | 27,943 |
| 2020 Pacifica Plug-IN Hybrid | 3 | 5% | 50,000 |
| 2019 Pacifica Plug-IN Hybrid | 5 | 11% | 41,000 |
| 2018 Pacifica Plug-IN Hybrid | 75 | 34% | 42,389 |
| 2017 Pacifica Plug-IN Hybrid | 19 | 24% | 72,925 |
When owners reported it
Related recalls (3)
Hybrid propulsion systemPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
Hybrid propulsion systemPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
Hybrid propulsion system; engine and engine cooling:exhaust system:emission control:catalytic convertor
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Risk: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Fix: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded…
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
Frequently asked questions
Do all 2018 Chrysler Pacifica Plug-IN Hybrids have hybrid propulsion system problems?
No. NHTSA has 75 owner complaints about hybrid propulsion system for the 2018 Chrysler Pacifica Plug-IN Hybrid (34% of the 223 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2018 Chrysler Pacifica Plug-IN Hybrid hybrid propulsion system?
Yes: 3 safety recalls list hybrid propulsion system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do hybrid propulsion system problems start?
The median reported mileage is 42,389 miles: half of the reports with a mileage came before that.
What do owners say about hybrid propulsion system problems on the 2018 Chrysler Pacifica Plug-IN Hybrid?
The most frequent phrase is “propulsion contacted”, in 32 of 75 complaints.
Other 2018 Chrysler Pacifica Plug-IN Hybrid problems
See all 2018 Chrysler Pacifica Plug-IN Hybrid problems or hybrid propulsion system problems across all Pacifica Plug-IN Hybrid years.