2018 Chrysler Pacifica Plug-IN Hybrid Engine Problems
Owners have filed 63 complaints with NHTSA about engine problems on the 2018 Chrysler Pacifica Plug-IN Hybrid, 28% of all complaints for this model year. Half of the reports with a mileage happened before 5,261 miles. The words owners use most often: “software update” (10% of reports).
- 63engine complaints
- 5,261median miles at failure
- 0mention a crash
- 0mention an injury
- 1related recalls
- 47%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Software update: mentioned in 6 of 63 complaints (10%)
- Catalytic converter: mentioned in 6 of 63 complaints (10%)
- Shift park: mentioned in 6 of 63 complaints (10%)
- Engine battery: mentioned in 5 of 63 complaints (8%)
At what mileage do engine problems happen?
Based on 40 complaints that reported the odometer reading.
How serious are the reports?
Of 63 complaints, 7 a fire.
Chrysler Pacifica Plug-IN Hybrid engine complaints by model year
| Model year | Engine complaints | Share of that year | Median miles |
|---|---|---|---|
| 2024 Pacifica Plug-IN Hybrid | 17 | 65% | 10,896 |
| 2023 Pacifica Plug-IN Hybrid | 18 | 45% | 5,023 |
| 2022 Pacifica Plug-IN Hybrid | 53 | 46% | 28,000 |
| 2021 Pacifica Plug-IN Hybrid | 5 | 19% | 30,000 |
| 2020 Pacifica Plug-IN Hybrid | 22 | 38% | 40,915 |
| 2019 Pacifica Plug-IN Hybrid | 13 | 29% | 14,644 |
| 2018 Pacifica Plug-IN Hybrid | 63 | 28% | 5,261 |
| 2017 Pacifica Plug-IN Hybrid | 17 | 22% | 8,000 |
When owners reported it
Related recalls (1)
Hybrid propulsion system; engine and engine cooling:exhaust system:emission control:catalytic convertor
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Risk: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Fix: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the warning persists. I am bringing in the car to the dealer next.
On [XXX], my vehicle produced a large red wrench and a turtle warning on a busy highway and I was forced to pull to the side with my [XXX] son in the car, as the vehicle lost motive power. It was towed to the dealer and after several days, they told me the issue was due to normal wear and tear in…
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the failure occurred immediately after the vehicle was repaired under NHTSA Campaign Number: 23V010000 (Electrical System…
Frequently asked questions
Do all 2018 Chrysler Pacifica Plug-IN Hybrids have engine problems?
No. NHTSA has 63 owner complaints about engine for the 2018 Chrysler Pacifica Plug-IN Hybrid (28% of the 223 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2018 Chrysler Pacifica Plug-IN Hybrid engine?
Yes: 1 safety recall list engine. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do engine problems start?
The median reported mileage is 5,261 miles: half of the reports with a mileage came before that.
What do owners say about engine problems on the 2018 Chrysler Pacifica Plug-IN Hybrid?
The most frequent phrase is “software update”, in 6 of 63 complaints, followed by “catalytic converter” (6).
Other 2018 Chrysler Pacifica Plug-IN Hybrid problems
See all 2018 Chrysler Pacifica Plug-IN Hybrid problems or engine problems across all Pacifica Plug-IN Hybrid years.