Chrysler Pacifica Plug-IN Hybrid Power Train Problems

Source: NHTSA · Updated Sep 16, 2026 · 172 complaints analyzed

Owners have filed 172 complaints with NHTSA about power train problems on the Chrysler Pacifica Plug-IN Hybrid across 8 model years. The 2022 model year has the most (55). The words owners use most often: “safely shut” (15% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Safely shut: mentioned in 26 of 172 complaints (15%)
  • Off soon: mentioned in 26 of 172 complaints (15%)
  • Motive power: mentioned in 22 of 172 complaints (13%)
  • Service charging: mentioned in 13 of 172 complaints (8%)

At what mileage do power train problems happen?

Based on 44 complaints that reported the odometer reading.

Under 10k miles23 · 52%
10k–25k miles9 · 20%
25k–50k miles10 · 23%
50k–75k miles1 · 2%
75k–100k miles1 · 2%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 172 complaints, 2 mention a crash, 2 a fire.

Chrysler Pacifica Plug-IN Hybrid power train complaints by model year

Peak: 2022, with 55 complaints
2017: 152017152018: 392018392019: 152019152020: 172020172021: 3202132022: 552022552023: 152023152024: 13202413

n = 172 complaints · Source: NHTSA

When owners reported it

Peak: 2024, with 61 complaints
2017: 6201762018: 8201882019: 122019122020: 3202032021: 6202162022: 282022282023: 392023392024: 612024612025: 920259

n = 172 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists power train for the Chrysler Pacifica Plug-IN Hybrid. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2024 Chrysler Pacifica Plug-In Hybrid. The contact stated that on several occasions while the vehicle was stopped, the gear selector was twisted to select a different gear; however, the response was significantly delayed, or failed to shift into gear as intended. The contact…

Received Aug 27, 2025 · NHTSA complaint 11683469

The contact owns a 2019 Chrysler Pacifica Plug-In Hybrid. The contact stated while driving 75 MPH down a winding mountain road, the message “Pull Over Immediately - Vehicle will Shut down Soon” was displayed. The contact pulled over and was able to restart the vehicle. The contact stated that…

Received Jun 18, 2025 · NHTSA complaint 11667607

We were driving down the freeway at 70 mph and the vehicle displayed "Vehicle will shut off soon, pull over safely" and IMMEDIATELY lost power and the gas pedal would do nothing.

Received Mar 25, 2025 · NHTSA complaint 11650449

Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check…

Received Mar 25, 2025 · NHTSA complaint 11650515

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at undisclosed speeds, the transmission unexpectedly downshifted, with the image of a turtle displayed, and the message "Vehicle Speed May Be Limited" was displayed. The contact pulled over and waited for…

Received Mar 5, 2025 · NHTSA complaint 11646438

Frequently asked questions

Do all Chrysler Pacifica Plug-IN Hybrids have power train problems?

No. NHTSA has 172 owner complaints about power train for the Chrysler Pacifica Plug-IN Hybrid. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chrysler Pacifica Plug-IN Hybrid power train?

No recall currently lists power train for this vehicle.

What do owners say about power train problems on the Chrysler Pacifica Plug-IN Hybrid?

The most frequent phrase is “safely shut”, in 26 of 172 complaints, followed by “off soon” (26).

Other Chrysler Pacifica Plug-IN Hybrid problems

See all Chrysler Pacifica Plug-IN Hybrid problems.