2017 Chrysler Pacifica Structure Problems

Source: NHTSA · Updated Oct 15, 2026 · 62 complaints analyzed

Owners have filed 62 complaints with NHTSA about structure problems on the 2017 Chrysler Pacifica, 4% of all complaints for this model year. Half of the reports with a mileage happened before 19,050 miles. The words owners use most often: “sliding door” (37% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Sliding door: mentioned in 23 of 62 complaints (37%)
  • Fell off: mentioned in 10 of 62 complaints (16%)
  • Rear passenger: mentioned in 5 of 62 complaints (8%)

At what mileage do structure problems happen?

Based on 38 complaints that reported the odometer reading.

Under 10k miles7 · 18%
10k–25k miles14 · 37%
25k–50k miles9 · 24%
50k–75k miles5 · 13%
75k–100k miles0 · 0%
100k–150k miles2 · 5%
150k+ miles1 · 3%

How serious are the reports?

Of 62 complaints, 2 mention a crash, 2 a fire, 3 an injury.

Chrysler Pacifica structure complaints by model year

Peak: 2005, with 413 complaints
2004: 32320043232005: 41320054132006: 19820061982007: 202007202008: 142008142017: 622017622018: 192018192019: 102019102020: 3202032021: 8202182022: 3202232023: 1202312024: 2202422025: 220252

n = 1,078 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2025 Pacifica27%—
2024 Pacifica24%—
2023 Pacifica11%—
2022 Pacifica31%—
2021 Pacifica82%2,970
2020 Pacifica32%—
2019 Pacifica103%8,000
2018 Pacifica192%15,390
2017 Pacifica624%19,050
2008 Pacifica1414%95,000
2007 Pacifica206%59,228
2006 Pacifica19827%108,495
2005 Pacifica41333%116,000
2004 Pacifica32336%109,740

When owners reported it

Peak: 2018, with 15 complaints
2016: 1201612017: 8201782018: 152018152019: 8201982020: 6202062021: 5202152022: 3202232023: 4202342024: 6202462025: 2202522026: 420264

n = 62 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists structure for the 2017 Chrysler Pacifica. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the vehicle was parked at the residence and unoccupied for over 24 hours, the contact's son smelled smoke, looked out the bedroom window, and observed flames coming from the tailgate and the rear of the vehicle. The contact's…

Received Aug 21, 2026 · NHTSA complaint 11758502

The contact's girlfriend owns a 2017 Chrysler Pacifica. The contact stated that while his girlfriend was attempting to open the rear passenger’s side sliding door, the door detached from the track. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was…

Received Aug 20, 2026 · NHTSA complaint 11758191

Description of Incident: On February 15, 2026, my 2017 Chrysler Pacifica Hybrid experienced three distinct and severe safety system failures involving the electrical system, power seats, and the power sliding door. Power Sliding Door Sensor Failure: While my minor son was entering the vehicle, the…

Received Feb 26, 2026 · NHTSA complaint 11720695

Frequently asked questions

Do all 2017 Chrysler Pacificas have structure problems?

No. NHTSA has 62 owner complaints about structure for the 2017 Chrysler Pacifica (4% of the 1,532 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2017 Chrysler Pacifica structure?

No recall currently lists structure for this vehicle.

At what mileage do structure problems start?

The median reported mileage is 19,050 miles: half of the reports with a mileage came before that.

What do owners say about structure problems on the 2017 Chrysler Pacifica?

The most frequent phrase is “sliding door”, in 23 of 62 complaints, followed by “fell off” (10).

Other 2017 Chrysler Pacifica problems

See all 2017 Chrysler Pacifica problems or structure problems across all Pacifica years.