2004 Chrysler Pacifica Structure Problems

Source: NHTSA · Updated Sep 30, 2021 · 323 complaints analyzed

Owners have filed 323 complaints with NHTSA about structure problems on the 2004 Chrysler Pacifica, 36% of all complaints for this model year. Half of the reports with a mileage happened before 109,740 miles. The words owners use most often: “engine cradle” (34% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Engine cradle: mentioned in 109 of 323 complaints (34%)
  • Sub frame: mentioned in 79 of 323 complaints (24%)
  • Rusted through: mentioned in 32 of 323 complaints (10%)
  • Oil change: mentioned in 30 of 323 complaints (9%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical structure repair on the 2004 Chrysler Pacifica at $5,000, and half of them between $3,450 and $6,100.

Based on 16 NHTSA complaints about this problem alone that state a repair bill or quote (2008–2016), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do structure problems happen?

Based on 280 complaints that reported the odometer reading.

Under 10k miles4 · 1%
10k–25k miles2 · 1%
25k–50k miles13 · 5%
50k–75k miles31 · 11%
75k–100k miles61 · 22%
100k–150k miles130 · 46%
150k+ miles39 · 14%

How serious are the reports?

Of 323 complaints, 3 mention a crash, 1 a fire, 2 an injury.

Chrysler Pacifica structure complaints by model year

Peak: 2005, with 413 complaints
2004: 32320043232005: 41320054132006: 19820061982007: 202007202008: 142008142017: 622017622018: 192018192019: 102019102020: 3202032021: 8202182022: 3202232023: 1202312024: 2202422025: 220252

n = 1,078 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2025 Pacifica27%—
2024 Pacifica24%—
2023 Pacifica11%—
2022 Pacifica31%—
2021 Pacifica82%2,970
2020 Pacifica32%—
2019 Pacifica103%8,000
2018 Pacifica192%15,390
2017 Pacifica624%19,050
2008 Pacifica1414%95,000
2007 Pacifica206%59,228
2006 Pacifica19827%108,495
2005 Pacifica41333%116,000
2004 Pacifica32336%109,740

When owners reported it

Peak: 2014, with 74 complaints
2003: 1200312004: 222005: 3200532006: 772007: 2200722008: 552009: 132009132010: 40402011: 242011242012: 17172013: 422013422014: 74742015: 352015352016: 26262017: 132017132018: 992019: 6201962020: 332021: 120211

n = 323 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists structure for the 2004 Chrysler Pacifica. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicle’s engine is at risk of falling through the vehicle’s frame at any moment…

Received Sep 30, 2021 · NHTSA complaint 11434993

The under carriage that holds engine in place is completely rusted through. I bought brand new tires from belle tire on september 9, 2020. By november 1 2020 i was observing extreme wear on the brand new tires. Went to my mechanic and was told the car is unsafe to drive due to the cradle rust rot…

Received Nov 7, 2020 · NHTSA complaint 11373618

Upon taking a the vehicle to a mechanic, i was informed the subframe which supports the engine is rusting to the point it will not hold the engine causing catastrophic failure. I have become aware chrysler is aware of the future failure and will not fix it.

Received Aug 18, 2020 · NHTSA complaint 11350021

Frequently asked questions

Do all 2004 Chrysler Pacificas have structure problems?

No. NHTSA has 323 owner complaints about structure for the 2004 Chrysler Pacifica (36% of the 896 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2004 Chrysler Pacifica structure?

No recall currently lists structure for this vehicle.

At what mileage do structure problems start?

The median reported mileage is 109,740 miles: half of the reports with a mileage came before that.

How much does it cost to fix structure problems on the 2004 Chrysler Pacifica?

Owners report a typical cost of $5,000 (half paid between $3,450 and $6,100), from 16 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about structure problems on the 2004 Chrysler Pacifica?

The most frequent phrase is “engine cradle”, in 109 of 323 complaints, followed by “sub frame” (79).

Other 2004 Chrysler Pacifica problems

See all 2004 Chrysler Pacifica problems or structure problems across all Pacifica years.