1996 Chrysler Town AND Country Problems, Complaints & Recalls

Problem: On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.

Risk: This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.

Fix: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Problem: Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. Fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.

Risk: Fuel leakage in the presence of an ignition source can result in a fire.

Fix: Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. Owner notification began on january 25, 2002. Due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. However, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Problem: Vehicle description: minivans. Fuel can leak from the fuel tank at the interface of the fuel pump module attachment.

Risk: If a fuel leak occurs in the presence of an ignition source, a fire could occur.

Fix: Dealers will replace the fuel pump module attaching nut with a nut that includes tighter design tolerances. The sealing o-ring will also be replaced.

Problem: Vehicle description: mini vans equipped with integrated child seats. The shoulder harness restraint on the integrated child seat can become difficult to extract when the safety belt latch plate becomes contaminated.

Risk: This can cause difficulty in releasing a child from the restraint.

Fix: Dealers will clean the latch mechanism. An extender will be added to the emergency release anchor for the child seat safety belts so that the release clips are more visible and accessible to the operator in the event that the retractor mechanism can not be unlocked. In addition, an instructional owner's manual supplement card will be provided.

Problem: The bolts which secure the integrated child seat modules to the seat frame can break.

Risk: In the event of a vehicle accident, the child seat may not provide adequate protection to the occupant.

Fix: Dealers will replace the integrated child seat module bolts.

Problem: A static electric charge can build up on the ungrounded metal section of the fuel filler tube.

Risk: This condition could cause a spark to occur when fueling the vehicle and possibly ignite the fuel vapors.

Fix: Dealers will install a ground strap for the fuel filler tube.

Problem: The fuel tank rollover valve can allow fuel to pass into the vapor canister resulting in the potential for fuel leakage.

Risk: Fuel leakage increases the potential for a vehicle fire.

Fix: Dealers will replace the fuel tank filler tube with a filler tube that has an additional rollover valve. The associated rollover valve vapor hoses will be rerouted.