2012 Ford Expedition Problems, Complaints & Recalls

Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

Risk: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.

Problem: Ford is recalling certain model year 2011-2012 ford f-150, 2012 expedition and lincoln navigator, and 2012-2013 mustang vehicles, for failing to comply with the requirements of federal motor vehicle safety standard nos. 102, "transmission shift lever sequence, starter interlock, and transmission braking effect" and 108 â“lamps, reflective devices and associated equipment.┠these vehicles may have a transmission range sensor (trs) that was calibrated out of specification for reverse gear.

Risk: If this condition exists, the transmission may not go into reverse or when the driver pushes the shift lever in the reverse â“r┠position and the vehicleâ’s transmission does go in reverse, the â“r┠may not illuminate on the dashboard of the f-150, expedition, or navigator models and/or the backup lamp on the rear of the f-150, expedition, navigator, or mustang vehicles may not illuminate. These conditions increase the risk of a crash or a pedestrian being struck due to the vehicleâ’s not signaling it is in reverse.

Fix: Ford will notify owners, and dealers will inspect and replace the trs as necessary, free of charge. The safety recall began on june 11, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.

Problem: Ford is recalling certain model year 2012 expedition and lincoln navigator vehicles, manufactured from november 19, 2011, through december 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.

Risk: In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.

Fix: Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. The safety recall began on february 21, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.