Ford Explorer Back Over Prevention Problems
Owners have filed 440 complaints with NHTSA about back over prevention problems on the Ford Explorer across 18 model years. The 2015 model year has the most (143). The words owners use most often: “rearview camera” (18% of reports).
- 440back over prevention complaints
- —median miles at failure
- 17mention a crash
- 1mention an injury
- 13related recalls
- 22%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rearview camera: mentioned in 80 of 440 complaints (18%)
- Rear view: mentioned in 72 of 440 complaints (16%)
- Structure prevention: mentioned in 37 of 440 complaints (8%)
- Blue screen: mentioned in 37 of 440 complaints (8%)
At what mileage do back over prevention problems happen?
Based on 209 complaints that reported the odometer reading.
How serious are the reports?
Of 440 complaints, 17 mention a crash, 1 an injury.
Ford Explorer back over prevention complaints by model year
| Model year | Back Over Prevention complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Explorer | 1 | 2% | — |
| 2025 Explorer | 1 | 1% | — |
| 2024 Explorer | 1 | 5% | — |
| 2023 Explorer | 7 | 6% | 5,000 |
| 2022 Explorer | 23 | 9% | 14,000 |
| 2021 Explorer | 36 | 8% | 35,300 |
| 2020 Explorer | 104 | 8% | 18,850 |
| 2019 Explorer | 2 | 1% | — |
| 2018 Explorer | 26 | 4% | 54,800 |
| 2017 Explorer | 7 | 0% | 140,000 |
| 2016 Explorer | 6 | 0% | 99,308 |
| 2015 Explorer | 143 | 8% | 100,000 |
| 2014 Explorer | 29 | 2% | 85,000 |
| 2013 Explorer | 38 | 2% | 120,000 |
| 2012 Explorer | 12 | 1% | 98,500 |
| 2011 Explorer | 2 | 0% | 125,000 |
| 2008 Explorer | 1 | 1% | 197,000 |
| 2002 Explorer | 1 | 0% | — |
When owners reported it
Related recalls (13)
Back over prevention:software; electrical system:adas
Model years: 2025
Problem: Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.
Risk: Loss of the rearview camera image and certain driver assistance features, can reduce the driverâs ability to detect hazards, increasing the risk of a crash.
Fix: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.
Back over prevention:software
Model years: 2020, 2021, 2022, 2023, 2024
Problem: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An incorrectly displayed rearview image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Back over prevention: sensing system: camera
Model years: 2015
Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Back over prevention:software
Model years: 2020, 2021, 2022, 2023, 2024
Problem: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Back over prevention:software
Model years: 2020, 2021, 2022, 2023
Problem: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Back over prevention:software
Model years: 2025
Problem: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
Back over prevention: sensing system: camera
Model years: 2020
Problem: Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
Back over prevention:display function; electrical system:wiring
Model years: 2023
Problem: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Back over prevention: sensing system: camera
Model years: 2020, 2021, 2022, 2023
Problem: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Back over prevention:display function
Model years: 2020, 2021, 2022
Problem: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Fix: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Back over prevention: sensing system: camera
Model years: 2020, 2021, 2022, 2023
Problem: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Back over prevention:software; back over prevention: sensing system: camera
Model years: 2020, 2021
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Back over prevention: sensing system: camera
Model years: 2020
Problem: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank or distorted screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was…
The contact owns a 2015 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the rear-view camera was intermittently inverted or inoperative. The contact stated that the message "Rear-view Camera Unavailable" was displayed. The contact received notification of NHTSA…
The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the rear-view camera was inoperable or displayed a brief image. The vehicle was taken to a dealer, where the contact was provided with an estimate for the repair. The contact received notification of NHTSA Campaign…
The backup camera has stopped working, the beeping sensor still alarms when to close but the camera does not work at all.
Benoit Nissan in DeRidder, LA, was contracted to perform a critical safety repair/recall on my vehicle's airbag system. The dealership charged for the completed repair, but explicitly aborted the physical installation, leaving the vehicle's Supplemental Restraint System (SRS) incomplete…
Frequently asked questions
Do all Ford Explorers have back over prevention problems?
No. NHTSA has 440 owner complaints about back over prevention for the Ford Explorer. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Explorer back over prevention?
Yes: 13 safety recalls list back over prevention. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about back over prevention problems on the Ford Explorer?
The most frequent phrase is “rearview camera”, in 80 of 440 complaints, followed by “rear view” (72).
Other Ford Explorer problems
- Power Train problems (5,091)
- Structure problems (4,912)
- Steering problems (4,059)
- Tires problems (2,965)
- Engine problems (2,057)
- Electrical System problems (2,036)
- Engine and Engine Cooling problems (1,752)
- Suspension problems (1,690)
See all Ford Explorer problems.