2002 GMC Sierra 2500 Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 15, 2023 · 134 owner complaints analyzed

Compared with other Sierra 2500 years
Far more complaints than other years 3rd of 30 for complaints
NHTSA crash rating
Not rated

Owners have filed 134 complaints with NHTSA about the 2002 GMC Sierra 2500. That ranks 3rd out of 30 Sierra 2500 model years for complaints. The most reported problem area is service brakes, hydraulic (44 complaints, 33%), typically at around 67,500 miles. Complaints mention 10 crashes, 1 fire, 8 injuries. There is 1 safety recall covering this model year. NHTSA has opened 3 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 GMC Sierra 2500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes, Hydraulic44 · ~67,500 mi
Service Brakes32 · ~120,000 mi
Power Train14 · ~75,000 mi
Engine and Engine Cooling11 · ~53,500 mi
Steering9 · ~47,150 mi
Fuel System, Gasoline6 · ~81,000 mi
Fuel/propulsion System5 · ~106,000 mi
Structure5 · ~89,501 mi
Tires5 · ~55,000 mi
Air Bags4 · ~187,409 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes, Hydraulic4433%67,500——
Service Brakes3224%120,000——
Power Train1410%75,000——
Engine and Engine Cooling118%53,500——
Steering97%47,150——
Fuel System, Gasoline64%81,000——
Fuel/propulsion System54%106,000——
Structure54%89,501——
Tires54%55,000——
Air Bags43%187,409——
Suspension43%82,000——
Trailer Hitches32%97,018——
Engine21%190——
Equipment21%91,500——
Fuel System, Diesel21%87,991——
Latches/locks/linkages21%———
Parking Brake21%113,234——
Seat Belts21%247,500——
Service Brakes, Electric21%125,226——
Vehicle Speed Control21%———
Electrical System11%63,000——
Exterior Lighting11%37,300——
Visibility11%2,500——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2010, with 17 complaints
2002: 3200232003: 992004: 4200442005: 442006: 112006112007: 882008: 9200892009: 10102010: 172010172011: 13132012: 142012142013: 882014: 142014142015: 442016: 2201622017: 222019: 1201912023: 11

n = 134 complaints · Source: NHTSA

2002 GMC Sierra 2500 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Interior lightingJun 26, 2001 · NHTSA campaign 01V220000 · 38,863 vehicles

Problem: Vehicle description: certain pickup trucks equipped with 6.6l diesel engines fail to comply with requirements of fmvss no. 105, "hydraulic and electric brake systems." these vehicles have a brake system warning light in the instrument cluster that may not illuminate when the brake fluid is low. In addition, when the brake fluid is low, the vehicle may not meet the partial system requirements of fmvss no. 105.

Risk: These conditions could result in reduced braking capability, which could lead to a crash.

Fix: Dealers will change the location of a wire connection in the underhood bussed electrical center. Owner notification began july 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Trailer hitch receiver failure (EA07013) — opened Sep 14, 2007, closed Sep 12, 2008.
  • Trailer hitch receiver failure (PE07025) — opened May 14, 2007, closed Sep 14, 2007.
  • Hydraulic pump shaft failures (PE04004) — opened Jan 8, 2004, closed Apr 30, 2004.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

We were in a roll over accident going under 30mph. I was a passenger in the back seat. When I woke up I saw that the driver was hanging out the door window. The air bags did not deploy. The driver who was also the owner of the truck died of multiple blunt forces. The insurance company had the truck…

Air Bags · received Jan 15, 2023 · NHTSA complaint 11501826

While traveling on the highway we hit black ice and ultimately ended up with a front impact which turned into a 2 time vehicle rollover. Both front seat belts and buckled during the rollover and did not lock and neither of the airbags in front when off at any point during the collision

Air Bags · received Feb 28, 2019 · NHTSA complaint 11183266

I purchase this truck 2/03/17 and have used it until 2 weeks age when the brake lines broke in my driveway, i am having the lines replaced with stainless lines at a cost of about $1200 ( i am not sure of the total cost because it also needs a antilock braking pump which was badly corroded) the fuel…

Service Brakes · received Dec 4, 2017 · NHTSA complaint 11052388

The tubular frame that supports both the gas tank and rear passenger side shock absorber extremely rusts out causing the frame to eventually disconnect from itself and allow the gas tank to drop and/or the shock to disconnect from the axle, both in which may cause a fatal accident.

Fuel/propulsion System · received Mar 9, 2017 · NHTSA complaint 10959808

While driving of a city street, at a slow rate (10-15mph) and taking a slow, approximately 90 degree left turn, i heard a loud "popping/breaking sound". While making the turn, i initially had turning capabilities until i heard the "pop" sound. Upon hearing the sound, i no longer had the ability to…

Steering · received Dec 19, 2016 · NHTSA complaint 10936174

Other GMC Sierra 2500 years

← 2001 Sierra 2500 · 2003 Sierra 2500 →

See all GMC Sierra 2500 problems by year, every GMC model, or the GMC VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 GMC Sierra 2500?

Owners most often report service brakes, hydraulic, service brakes, power train problems. The top one, service brakes, hydraulic, accounts for 44 complaints.

Was there a recall on the 2002 GMC Sierra 2500?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 GMC Sierra 2500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sierra 2500 model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.