2024 GMC Sierra 2500 Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 7, 2026 · 106 owner complaints analyzed

Compared with other Sierra 2500 years
Far more complaints than other years 6th of 30 for complaints
NHTSA crash rating
Not rated

Owners have filed 106 complaints with NHTSA about the 2024 GMC Sierra 2500. That ranks 6th out of 30 Sierra 2500 model years for complaints. The most reported problem area is electrical system (33 complaints, 31%), typically at around 8,000 miles. Complaints mention 2 crashes, 3 injuries. There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2024 GMC Sierra 2500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System33 · ~8,000 mi
Power Train27 · ~50,000 mi
Service Brakes14 · ~4,050 mi
Engine12 · ~12,760 mi
Unknown or Other11
Structure6 · ~3,000 mi
Vehicle Speed Control5 · ~55 mi
Fuel/propulsion System4
Tires4 · ~41,180 mi
Exterior Lighting3 · ~70,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System3331%8,000——
Power Train2725%50,000——
Service Brakes1413%4,050——
Engine1211%12,760——
Unknown or Other1110%———
Structure66%3,000——
Vehicle Speed Control55%55——
Fuel/propulsion System44%———
Tires44%41,180——
Exterior Lighting33%70,000——
Forward Collision Avoidance33%———
Lane Departure33%———
Steering33%40,832——
Back Over Prevention22%8,000——
Fuel System, Diesel22%35,050——
Fuel System, Gasoline22%32,619——
Latches/locks/linkages22%1,950——
Service Brakes, Hydraulic22%20,421——
Suspension22%12,000——
Air Bags11%———
Electronic Stability Control (esc)11%1,000——
Trailer Hitches11%1,200——
Visibility11%5,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2025, with 38 complaints
2023: 102023102024: 272024272025: 382025382026: 31202631

n = 106 complaints · Source: NHTSA

2024 GMC Sierra 2500 recalls (4)

Tap a recall to see the problem, the risk and the fix.

Tires; tires:pressure monitoring and regulating systemsAug 13, 2026 · NHTSA campaign 26V530000 · 8 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Risk: Driving with underinflated tires can increase the risk of a crash.

Fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Latches/locks/linkages:tailgate:latchNov 26, 2024 · NHTSA campaign 24V894000 · 131,231 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Latches/locks/linkages:tailgate:latchFeb 1, 2024 · NHTSA campaign 24V060000 · 570,434 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

SteeringAug 3, 2023 · NHTSA campaign 23V549000 · 3,893 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2024 GMC Sierra 2500. While the contact's husband was driving uphill approximately 32 - 34 MPH and hauling a trailer, the vehicle unexpectedly lost motive power and rolled backwards. The brake pedal was depressed, and the parking brake was engaged to stop the vehicle. OnStar and…

Engine · received Oct 7, 2026 · NHTSA complaint 11769528

The vehicle experienced a loss of engine power accompanied by a check engine warning light and a “Reduced Acceleration”/reduced-power condition. The exact component causing the malfunction has not yet been determined. The vehicle and any affected components are available for inspection upon…

Electrical System · received Sep 24, 2026 · NHTSA complaint 11766690

The contact owns 2024 GMC Sierra 2500. The contact stated that while driving 25 MPH and depressing the accelerator pedal, the vehicle decelerated and stopped independently. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with fuel pump driver control module failure…

Fuel System, Gasoline · received Sep 23, 2026 · NHTSA complaint 11766384

driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a…

Power Train · received Sep 16, 2026 · NHTSA complaint 11764802

While driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. This caused me to rapidly decelerate to approximately 40 mph, I am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake…

Vehicle Speed Control · received Sep 3, 2026 · NHTSA complaint 11761815

Other GMC Sierra 2500 years

← 2023 Sierra 2500 · 2025 Sierra 2500 →

See all GMC Sierra 2500 problems by year, every GMC model, or the GMC VIN decoder.

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Frequently asked questions

What are the most common problems with the 2024 GMC Sierra 2500?

Owners most often report electrical system, power train, service brakes problems. The top one, electrical system, accounts for 33 complaints.

Was there a recall on the 2024 GMC Sierra 2500?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2024 GMC Sierra 2500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sierra 2500 model years, the 2024 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.