2004 GMC Sierra 2500 Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 30, 2021 · 143 owner complaints analyzed

Compared with other Sierra 2500 years
Far more complaints than other years 2nd of 30 for complaints
NHTSA crash rating
Not rated

Owners have filed 143 complaints with NHTSA about the 2004 GMC Sierra 2500. That ranks 2nd out of 30 Sierra 2500 model years for complaints. The most reported problem area is electrical system (48 complaints, 34%), typically at around 56,000 miles. Complaints mention 4 crashes, 4 fires, 5 injuries. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 GMC Sierra 2500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System48 · ~56,000 mi
Service Brakes33 · ~95,500 mi
Service Brakes, Hydraulic22 · ~49,500 mi
Engine9 · ~50,000 mi
Engine and Engine Cooling9 · ~53,000 mi
Power Train9 · ~71,500 mi
Steering7 · ~35,000 mi
Fuel System, Diesel5 · ~112,000 mi
Structure5 · ~54,000 mi
Tires3 · ~105,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System4834%56,000——
Service Brakes3323%95,500——
Service Brakes, Hydraulic2215%49,500——
Engine96%50,000——
Engine and Engine Cooling96%53,000——
Power Train96%71,500——
Steering75%35,000——
Fuel System, Diesel53%112,000——
Structure53%54,000——
Tires32%105,500——
Visibility32%54,000——
Air Bags21%69,000——
Electronic Stability Control (esc)21%70,000——
Equipment21%54,000——
Exterior Lighting21%40,000——
Fuel/propulsion System21%109,950——
Seats21%66,800——
Vehicle Speed Control21%49,079——
Equipment Adaptive/mobility11%80,128——
Fuel System, Other11%———
Seat Belts11%22,000——
Service Brakes, Air11%27,842——
Suspension11%90,000——
Wheels11%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2007, with 19 complaints
2005: 1200512006: 12122007: 192007192008: 15152009: 112009112010: 10102011: 182011182012: 15152013: 102013102014: 11112015: 7201572016: 442017: 3201732018: 442020: 1202012021: 22

n = 143 complaints · Source: NHTSA

2004 GMC Sierra 2500 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Equipment adaptive/mobilityNov 26, 2004 · NHTSA campaign 04V562000 · 1,660 vehicles

Problem: On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.

Risk: In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.

Fix: Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Brakes lines failed under truck do to rusted out lines

Service Brakes · received Nov 30, 2021 · NHTSA complaint 11442070

Emergency brakes don't engage

Service Brakes · received Apr 16, 2021 · NHTSA complaint 11408360

During cold mornings (wisconsin) i start my truck and i have no power steering and soft brakes. It is my understanding that the power steering runs the brake boost. Also, it is my understanding that there is a service bulletin that says that the power steering fluid should be replaced with low/cold…

Service Brakes · received Jan 4, 2020 · NHTSA complaint 11297098

While driving over 50mph on the highway i get a violent shaking in the engine and the steering wheel shakes bake and forth. The engine sound very loud while its doing this. It only occurs when i am at highway speeds.

Engine · received Dec 9, 2018 · NHTSA complaint 11157104

Tl* the contact owns a 2004 gmc sierra 2500. While driving approximately 45 mph, the contact noticed a lot of white smoke emerging from the tail pipe. The vehicle was previously repaired under warranty by gwatney buick gmc (5700 landers rd, north little rock, ar 72117) for the same failure as…

Engine and Engine Cooling · received Nov 27, 2018 · NHTSA complaint 11154344

Other GMC Sierra 2500 years

← 2003 Sierra 2500 · 2005 Sierra 2500 →

See all GMC Sierra 2500 problems by year, every GMC model, or the GMC VIN decoder.

Similar GMC models

Embed this 2004 GMC Sierra 2500 badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 2004 GMC Sierra 2500?

Owners most often report electrical system, service brakes, service brakes, hydraulic problems. The top one, electrical system, accounts for 48 complaints.

Was there a recall on the 2004 GMC Sierra 2500?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 GMC Sierra 2500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sierra 2500 model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.