2023 GMC Sierra 2500 Problems, Complaints & Recalls
- Compared with other Sierra 2500 years
- Fewer complaints than other years 21st of 30 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 33 complaints with NHTSA about the 2023 GMC Sierra 2500. That ranks 21st out of 30 Sierra 2500 model years for complaints. The most reported problem area is power train (20 complaints, 61%), typically at around 33,500 miles. Complaints mention 1 crash, 1 injury. There is 1 safety recall covering this model year.
- 33owner complaints
- 1safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 GMC Sierra 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 20 | 61% | 33,500 | — | — |
| Electrical System | 6 | 18% | 105,000 | — | — |
| Engine | 3 | 9% | — | — | — |
| Service Brakes | 3 | 9% | — | — | — |
| Tires | 3 | 9% | — | — | — |
| Unknown or Other | 2 | 6% | — | — | — |
| Back Over Prevention | 1 | 3% | 35,000 | — | — |
| Structure | 1 | 3% | 21,000 | — | — |
| Vehicle Speed Control | 1 | 3% | — | — | — |
| Visibility/wiper | 1 | 3% | — | — | — |
| Wheels | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 GMC Sierra 2500 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Latches/locks/linkages:tailgate:latch
Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact works for a company that owns a 2023 GMC Sierra 2500. The contact stated that the vehicle experienced intermittent electrical failures. While driving, the vehicle stalled upon acceleration, followed by a total loss of electrical power. The vehicle was towed to a dealer for inspection…
Complete Tread/belt separation originating inside the tire. I have the complete tire and the complete tread. This happened at highway speed. I'm going to the dealer to get an inspection. The only symptom was a bad vibration before the tread separation. LT275/65R20E
On Saturday, XXX, at around 3:00 PM, my wife and I were traveling southbound on Interstate XXX toward [XXX] (this occurred in [XXX], just north of [XXX]). We were driving our 2023 GMC Sierra 2500HD pickup while towing our 36-foot 5th wheel trailer. I was traveling at approximately 60 miles per…
While driving at highway speed, the left rear OEM Goodyear Wrangler 275/65R20 tire experienced a sudden tread separation and catastrophic failure. The tire pressure was correct, there were no TPMS warnings or other vehicle alerts, and the vehicle did not strike any road debris or other object prior…
On XXX, I was towing my camper to Copper Center, Alaska from Palmer, Alaska when my truck experienced a full transmission shut down which put the truck into "Reduced Power Mode". We descending down the road right next to Victory Bible Camp (64741 Victory Rd, Sutton-Alpine, Ak 99674) when the…
Other GMC Sierra 2500 years
← 2022 Sierra 2500 · 2024 Sierra 2500 →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Sierra 2500 | 10 | 1 |
| 2025 Sierra 2500 | 28 | 1 |
| 2024 Sierra 2500 | 106 | 4 |
| 2023 | 33 | 1 |
| 2022 Sierra 2500 | 43 | 3 |
| 2021 Sierra 2500 | 52 | 6 |
| 2020 Sierra 2500 | 78 | 9 |
| 2019 Sierra 2500 | 32 | 7 |
| 2018 Sierra 2500 | 35 | 5 |
| 2017 Sierra 2500 | 37 | 6 |
| 2016 Sierra 2500 | 59 | 6 |
| 2015 Sierra 2500 | 89 | 6 |
| 2014 Sierra 2500 | 30 | 2 |
| 2013 Sierra 2500 | 46 | 3 |
| 2012 Sierra 2500 | 31 | 3 |
| 2011 Sierra 2500 | 63 | 4 |
| 2010 Sierra 2500 | 10 | 5 |
| 2009 Sierra 2500 | 31 | 5 |
| 2008 Sierra 2500 | 63 | 3 |
| 2007 Sierra 2500 | 83 | 3 |
| 2006 Sierra 2500 | 66 | 1 |
| 2005 Sierra 2500 | 115 | 1 |
| 2004 Sierra 2500 | 143 | 1 |
| 2003 Sierra 2500 | 160 | 0 |
| 2002 Sierra 2500 | 134 | 1 |
| 2001 Sierra 2500 | 134 | 2 |
| 2000 Sierra 2500 | 48 | 1 |
| 1999 Sierra 2500 | 36 | 0 |
| 1998 Sierra 2500 | 15 | 1 |
| 1997 Sierra 2500 | 14 | 2 |
See all GMC Sierra 2500 problems by year, every GMC model, or the GMC VIN decoder.
Similar GMC models
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Frequently asked questions
What are the most common problems with the 2023 GMC Sierra 2500?
Owners most often report power train, electrical system, engine problems. The top one, power train, accounts for 20 complaints.
Was there a recall on the 2023 GMC Sierra 2500?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 GMC Sierra 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sierra 2500 model years, the 2023 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.