2011 GMC Sierra 2500 Problems, Complaints & Recalls
- Compared with other Sierra 2500 years
- More complaints than other years 11th of 30 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 63 complaints with NHTSA about the 2011 GMC Sierra 2500. That ranks 11th out of 30 Sierra 2500 model years for complaints. The most reported problem area is air bags (20 complaints, 32%), typically at around 62,000 miles. Complaints mention 1 crash, 1 fire, 1 injury. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 63owner complaints
- 4safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 GMC Sierra 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 20 | 32% | 62,000 | — | — |
| Structure | 11 | 17% | 51,494 | — | — |
| Electrical System | 9 | 14% | 10,050 | — | — |
| Unknown or Other | 8 | 13% | 45,500 | — | — |
| Power Train | 6 | 10% | 148,096 | — | — |
| Engine | 5 | 8% | 155,000 | — | — |
| Fuel/propulsion System | 3 | 5% | 124,014 | — | — |
| Steering | 3 | 5% | 19,850 | — | — |
| Tires | 3 | 5% | 133,116 | — | — |
| Vehicle Speed Control | 3 | 5% | 8,000 | — | — |
| Wheels | 3 | 5% | 56,800 | — | — |
| Engine and Engine Cooling | 1 | 2% | 15,100 | — | — |
| Exterior Lighting | 1 | 2% | 180,000 | — | — |
| Seat Belts | 1 | 2% | 54,000 | — | — |
| Service Brakes | 1 | 2% | — | — | — |
| Suspension | 1 | 2% | — | — | — |
| Traction Control System | 1 | 2% | 190,000 | — | — |
| Visibility | 1 | 2% | 87,500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 GMC Sierra 2500 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator module
Problem: General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Air bags:frontal:passenger side:inflator module
Problem: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Equipment
Problem: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Electrical system
Problem: General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Fix: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with
Dash board is cracking in various places even after being repaired. Concerned that it could disintegrate sending plastic pieces flying in an accident or air bag deployment.
Vehicle is remotely being hacked into by [XXX] and buddy's, there are many people connected just do your job and ypu find all the evidence for which you need INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2011 GMC Sierra equipped with Nitto tires, Tire line: N/A, Tire size: 285/55r20, DOT number: 73BM, and Nitto tire Tire line: Ridge Grappler Tire size: 285/55r20 and DOT number 73 BM The contact stated that while driving at an undisclosed speed the contact noticed the vehicle…
The contact called on behalf of a Fire Department that owns a 2011 GMC Sierra 2500. The contact stated that while the Fire Department technician was performing a routine maintenance on the vehicle, the technician became aware that the sub frame was rusted with a hole in the sub frame. The vehicle…
Other GMC Sierra 2500 years
← 2010 Sierra 2500 · 2012 Sierra 2500 →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Sierra 2500 | 10 | 1 |
| 2025 Sierra 2500 | 28 | 1 |
| 2024 Sierra 2500 | 106 | 4 |
| 2023 Sierra 2500 | 33 | 1 |
| 2022 Sierra 2500 | 43 | 3 |
| 2021 Sierra 2500 | 52 | 6 |
| 2020 Sierra 2500 | 78 | 9 |
| 2019 Sierra 2500 | 32 | 7 |
| 2018 Sierra 2500 | 35 | 5 |
| 2017 Sierra 2500 | 37 | 6 |
| 2016 Sierra 2500 | 59 | 6 |
| 2015 Sierra 2500 | 89 | 6 |
| 2014 Sierra 2500 | 30 | 2 |
| 2013 Sierra 2500 | 46 | 3 |
| 2012 Sierra 2500 | 31 | 3 |
| 2011 | 63 | 4 |
| 2010 Sierra 2500 | 10 | 5 |
| 2009 Sierra 2500 | 31 | 5 |
| 2008 Sierra 2500 | 63 | 3 |
| 2007 Sierra 2500 | 83 | 3 |
| 2006 Sierra 2500 | 66 | 1 |
| 2005 Sierra 2500 | 115 | 1 |
| 2004 Sierra 2500 | 143 | 1 |
| 2003 Sierra 2500 | 160 | 0 |
| 2002 Sierra 2500 | 134 | 1 |
| 2001 Sierra 2500 | 134 | 2 |
| 2000 Sierra 2500 | 48 | 1 |
| 1999 Sierra 2500 | 36 | 0 |
| 1998 Sierra 2500 | 15 | 1 |
| 1997 Sierra 2500 | 14 | 2 |
See all GMC Sierra 2500 problems by year, every GMC model, or the GMC VIN decoder.
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Frequently asked questions
What are the most common problems with the 2011 GMC Sierra 2500?
Owners most often report air bags, structure, electrical system problems. The top one, air bags, accounts for 20 complaints.
Was there a recall on the 2011 GMC Sierra 2500?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 GMC Sierra 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sierra 2500 model years, the 2011 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.