2017 GMC Sierra 2500 Problems, Complaints & Recalls
- Compared with other Sierra 2500 years
- Fewer complaints than other years 18th of 30 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 37 complaints with NHTSA about the 2017 GMC Sierra 2500. That ranks 18th out of 30 Sierra 2500 model years for complaints. The most reported problem area is service brakes (8 complaints, 22%), typically at around 1,251 miles. Complaints mention 2 crashes, 1 fire, 1 injury. There are 6 safety recalls covering this model year.
- 37owner complaints
- 6safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 GMC Sierra 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes | 8 | 22% | 1,251 | — | — |
| Electrical System | 6 | 16% | 30,000 | — | — |
| Engine | 6 | 16% | 54,900 | — | — |
| Power Train | 6 | 16% | 46,000 | — | — |
| Unknown or Other | 6 | 16% | 56,500 | — | — |
| Equipment | 4 | 11% | — | — | — |
| Vehicle Speed Control | 3 | 8% | 2,400 | — | — |
| Air Bags | 2 | 5% | 26,000 | — | — |
| Fuel/propulsion System | 2 | 5% | — | — | — |
| Seat Belts | 2 | 5% | 18,120 | — | — |
| Exterior Lighting | 1 | 3% | 49 | — | — |
| Forward Collision Avoidance | 1 | 3% | — | — | — |
| Fuel System, Diesel | 1 | 3% | 104,000 | — | — |
| Steering | 1 | 3% | — | — | — |
| Suspension | 1 | 3% | 1 | — | — |
| Wheels | 1 | 3% | 1 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 GMC Sierra 2500 recalls (6)
Tap a recall to see the problem, the risk and the fix.
Fuel system, diesel:storage:tank assembly
Problem: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
Equipment:electrical:engine block heater
Problem: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
Engine
Problem: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk: A short-circuit may damage the engine components and increase the risk of fire.
Fix: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Seat belts:front:retractor
Problem: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Seat belts:pretensioner; air bags:frontal:sensor/control module-inactive
Problem: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Seat belts:pretensioner; air bags:frontal:sensor/control module-inactive
Problem: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The ABS light came on while driving. Tire and components were removed to expose the axle housing. It was determined by the parts manager at DeBauche Truck and Diesel that the rear wheel hub nut had come loose and destroyed the threading. The damage was catastrophic, in that continued use of the…
The contact owns a 2017 GMC Sierra 2500 Denali. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failure of the #8 glow plug. The contact was informed that all eight glow…
The pigtails to the injectors are prone to failure. The vehicle without warning throws multiple codes and immediately limits power and speed while shaking. This can cause a dangerous driving situation. This is a known problem and is on many online forums as a common failure. The repair shop gets so…
The vehicle had a shudder when I first bought it and towed a boat. Around 60-70 it felt like a tire out of balance. The truck is stock no alterations. New tires and the vehicle has the same shudder. Had the tires balanced three times at different tire shops with no correction. I was getting my oil…
The contact owns a 2017 GMC Sierra 2500. The contact stated while driving approximately 75 MPH, the vehicle started to jerk and vibrate abnormally. The contact stated that the "Engine Power Reduced" warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(P)…
Other GMC Sierra 2500 years
← 2016 Sierra 2500 · 2018 Sierra 2500 →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Sierra 2500 | 10 | 1 |
| 2025 Sierra 2500 | 28 | 1 |
| 2024 Sierra 2500 | 106 | 4 |
| 2023 Sierra 2500 | 33 | 1 |
| 2022 Sierra 2500 | 43 | 3 |
| 2021 Sierra 2500 | 52 | 6 |
| 2020 Sierra 2500 | 78 | 9 |
| 2019 Sierra 2500 | 32 | 7 |
| 2018 Sierra 2500 | 35 | 5 |
| 2017 | 37 | 6 |
| 2016 Sierra 2500 | 59 | 6 |
| 2015 Sierra 2500 | 89 | 6 |
| 2014 Sierra 2500 | 30 | 2 |
| 2013 Sierra 2500 | 46 | 3 |
| 2012 Sierra 2500 | 31 | 3 |
| 2011 Sierra 2500 | 63 | 4 |
| 2010 Sierra 2500 | 10 | 5 |
| 2009 Sierra 2500 | 31 | 5 |
| 2008 Sierra 2500 | 63 | 3 |
| 2007 Sierra 2500 | 83 | 3 |
| 2006 Sierra 2500 | 66 | 1 |
| 2005 Sierra 2500 | 115 | 1 |
| 2004 Sierra 2500 | 143 | 1 |
| 2003 Sierra 2500 | 160 | 0 |
| 2002 Sierra 2500 | 134 | 1 |
| 2001 Sierra 2500 | 134 | 2 |
| 2000 Sierra 2500 | 48 | 1 |
| 1999 Sierra 2500 | 36 | 0 |
| 1998 Sierra 2500 | 15 | 1 |
| 1997 Sierra 2500 | 14 | 2 |
See all GMC Sierra 2500 problems by year, every GMC model, or the GMC VIN decoder.
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Frequently asked questions
What are the most common problems with the 2017 GMC Sierra 2500?
Owners most often report service brakes, electrical system, engine problems. The top one, service brakes, accounts for 8 complaints.
Was there a recall on the 2017 GMC Sierra 2500?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 GMC Sierra 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sierra 2500 model years, the 2017 has fewer complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.