2016 GMC Sierra 2500 Problems, Complaints & Recalls
- Compared with other Sierra 2500 years
- More complaints than other years 13th of 30 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 59 complaints with NHTSA about the 2016 GMC Sierra 2500. That ranks 13th out of 30 Sierra 2500 model years for complaints. The most reported problem area is steering (14 complaints, 24%), typically at around 25,000 miles. Complaints mention 1 crash, 1 injury. There are 6 safety recalls covering this model year.
- 59owner complaints
- 6safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 GMC Sierra 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering | 14 | 24% | 25,000 | — | — |
| Fuel/propulsion System | 10 | 17% | 11,000 | — | — |
| Service Brakes | 10 | 17% | 20,876 | — | — |
| Electrical System | 9 | 15% | 30,000 | — | — |
| Engine | 9 | 15% | 7,180 | — | — |
| Unknown or Other | 7 | 12% | 15,000 | — | — |
| Air Bags | 3 | 5% | 50,000 | — | — |
| Tires | 3 | 5% | — | — | — |
| Electronic Stability Control (esc) | 2 | 3% | 30,000 | — | — |
| Exterior Lighting | 2 | 3% | 30,000 | — | — |
| Fuel System, Diesel | 2 | 3% | 114,000 | — | — |
| Seat Belts | 2 | 3% | 62,500 | — | — |
| Forward Collision Avoidance | 1 | 2% | — | — | — |
| Power Train | 1 | 2% | — | — | — |
| Visibility/wiper | 1 | 2% | — | — | — |
| Wheels | 1 | 2% | 71,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 GMC Sierra 2500 recalls (6)
Tap a recall to see the problem, the risk and the fix.
Air bags:side/window:curtain:inflator
Problem: General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Fix: Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Air bags:side/window:curtain:inflator
Problem: General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Fix: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Service brakes, hydraulic:pedals and linkages
Problem: General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Fix: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Air bags:frontal:sensor/control module-inactive; seat belts:pretensioner
Problem: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Seat belts:pretensioner; air bags:frontal:sensor/control module-inactive
Problem: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Service brakes, hydraulic:pedals and linkages
Problem: General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Fix: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My HMI was "bricked" when onstar pushed an incompatible update when I changed the service plan. While driving the screen has intermittently turned off and on causing temporary unexpected loss of navigation functions, Bluetooth connectivity, and use of the back up camera. This causes a safety issue…
The contact owns a 2016 GMC Sierra 2500. The contact stated that the horn was inoperable. The contact became aware of the failure when the horn failed to sound while locking the vehicle with the key fob. Upon investigation, the contact discovered that there were no recalls on the VIN related to the…
CP4 injection pump failure while driving nearly causing vehicle collision.
The CP4 pump failed while driving causing vehicle to stall. Upon failure, lost power to steering. Luckily we were on an access road for a rest area and not yet on the interstate. This resulted in a 14.5 thousand repair. No prior warning to pump failure. GM has recently settled a class action…
My vehicles High Pressure Fuel Pump failed causing the vehicle to shutoff while driving. In addition, due to the engine shutting down while driving, the power steering quit working causing me to not be able to steer the vehicle. Thank you
Other GMC Sierra 2500 years
← 2015 Sierra 2500 · 2017 Sierra 2500 →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Sierra 2500 | 10 | 1 |
| 2025 Sierra 2500 | 28 | 1 |
| 2024 Sierra 2500 | 106 | 4 |
| 2023 Sierra 2500 | 32 | 1 |
| 2022 Sierra 2500 | 43 | 3 |
| 2021 Sierra 2500 | 52 | 6 |
| 2020 Sierra 2500 | 77 | 9 |
| 2019 Sierra 2500 | 32 | 7 |
| 2018 Sierra 2500 | 35 | 5 |
| 2017 Sierra 2500 | 37 | 6 |
| 2016 | 59 | 6 |
| 2015 Sierra 2500 | 89 | 6 |
| 2014 Sierra 2500 | 30 | 2 |
| 2013 Sierra 2500 | 46 | 3 |
| 2012 Sierra 2500 | 31 | 3 |
| 2011 Sierra 2500 | 63 | 4 |
| 2010 Sierra 2500 | 10 | 5 |
| 2009 Sierra 2500 | 31 | 5 |
| 2008 Sierra 2500 | 63 | 3 |
| 2007 Sierra 2500 | 83 | 3 |
| 2006 Sierra 2500 | 66 | 1 |
| 2005 Sierra 2500 | 115 | 1 |
| 2004 Sierra 2500 | 143 | 1 |
| 2003 Sierra 2500 | 160 | 0 |
| 2002 Sierra 2500 | 134 | 1 |
| 2001 Sierra 2500 | 134 | 2 |
| 2000 Sierra 2500 | 48 | 1 |
| 1999 Sierra 2500 | 36 | 0 |
| 1998 Sierra 2500 | 15 | 1 |
| 1997 Sierra 2500 | 14 | 2 |
See all GMC Sierra 2500 problems by year, every GMC model, or the GMC VIN decoder.
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Frequently asked questions
What are the most common problems with the 2016 GMC Sierra 2500?
Owners most often report steering, fuel/propulsion system, service brakes problems. The top one, steering, accounts for 14 complaints.
Was there a recall on the 2016 GMC Sierra 2500?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 GMC Sierra 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sierra 2500 model years, the 2016 has more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.