1996 Jeep Grand Cherokee Structure Problems

Source: NHTSA · Updated Feb 9, 2024 · 85 complaints analyzed

Owners have filed 85 complaints with NHTSA about structure problems on the 1996 Jeep Grand Cherokee, 10% of all complaints for this model year. Half of the reports with a mileage happened before 174,000 miles. The words owners use most often: “fuel gasoline structure” (25% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Fuel gasoline structure: mentioned in 21 of 85 complaints (25%)
  • Door panels: mentioned in 7 of 85 complaints (8%)
  • Consumer writes regards: mentioned in 5 of 85 complaints (6%)

At what mileage do structure problems happen?

Based on 7 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles0 · 0%
25k–50k miles0 · 0%
50k–75k miles0 · 0%
75k–100k miles0 · 0%
100k–150k miles3 · 43%
150k+ miles4 · 57%

How serious are the reports?

Of 85 complaints, 1 mention a crash, 1 a fire, 1 an injury.

Jeep Grand Cherokee structure complaints by model year

Peak: 2005, with 405 complaints
1995: 4919951996: 851997: 611998: 6819981999: 322000: 312001: 1520012002: 132003: 92004: 3620042005: 4054052006: 1192007: 1420072008: 132009: 92010: 520102011: 432012: 262013: 1220132014: 652015: 312016: 1120162017: 102018: 162019: 920192020: 82021: 62022: 420222023: 102024: 12025: 320252026: 1

n = 1,220 complaints · Source: NHTSA

When owners reported it

Peak: 2014, with 25 complaints
1996: 1199611997: 201997201998: 3199831999: 2199922000: 9200092001: 7200172002: 6200262003: 1200312005: 1200512007: 1200712013: 2201322014: 252014252015: 5201552016: 220162

n = 85 complaints · Source: NHTSA

Related recalls (1)

Structure; fuel system, gasoline:storage:tank assemblyJun 19, 2013 · NHTSA campaign 13V252000 · 1,560,000 vehicles

Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Fix: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Tl* the contact owns a 1996 jeep grand cherokee. While driving approximately 50 mph, the vehicle shook uncontrollably. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 450,000. Updated 12/01/16*lj

Received Sep 20, 2016 · NHTSA complaint 10908127

1996 jeep grand cherokee. Consumer seeks reimbursement for trailer hitch installation recall notice. Consumer has another vehicle complaint in artemis. *smd chrysler claimed the consumer was not entitled to reimbursement, because a mopar hitch was not installed on the vehicle. But instead, the…

Received May 19, 2016 · NHTSA complaint 10869922

Tl* the contact owns a 1996 jeep grand cherokee. While having the vehicle serviced by an independent mechanic, the technician notified the contact that the frame was exhibiting rust. The independent mechanic confirmed that there was rust on the frame and stated that it needed to be repaired. The…

Received Aug 3, 2015 · NHTSA complaint 10745758
Jeep Grand Cherokee
Jeep Grand Cherokee (WL) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 1996 Jeep Grand Cherokees have structure problems?

No. NHTSA has 85 owner complaints about structure for the 1996 Jeep Grand Cherokee (10% of the 893 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 1996 Jeep Grand Cherokee structure?

Yes: 1 safety recall list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do structure problems start?

The median reported mileage is 174,000 miles: half of the reports with a mileage came before that.

What do owners say about structure problems on the 1996 Jeep Grand Cherokee?

The most frequent phrase is “fuel gasoline structure”, in 21 of 85 complaints, followed by “door panels” (7).

Other 1996 Jeep Grand Cherokee problems

See all 1996 Jeep Grand Cherokee problems or structure problems across all Grand Cherokee years.