Jeep Grand Cherokee Structure Problems
Owners have filed 1,220 complaints with NHTSA about structure problems on the Jeep Grand Cherokee across 32 model years. The 2005 model year has the most (405). The words owners use most often: “door handles” (24% of reports).
- 1,220structure complaints
- —median miles at failure
- 86mention a crash
- 65mention an injury
- 3related recalls
- $1,100typical repair cost reported by owners
- 35%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Door handles: mentioned in 295 of 1,220 complaints (24%)
- Fuel gasoline structure: mentioned in 110 of 1,220 complaints (9%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical structure repair on the Jeep Grand Cherokee at $1,100, and half of them between $860 and $2,950.
Based on 79 NHTSA complaints about this problem alone that state a repair bill or quote (1999–2018), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do structure problems happen?
Based on 720 complaints that reported the odometer reading.
How serious are the reports?
Of 1,220 complaints, 86 mention a crash, 18 a fire, 65 an injury.
Jeep Grand Cherokee structure complaints by model year
| Model year | Structure complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Grand Cherokee | 1 | 4% | — |
| 2025 Grand Cherokee | 3 | 4% | 18,034 |
| 2024 Grand Cherokee | 1 | 0% | — |
| 2023 Grand Cherokee | 10 | 3% | 50,000 |
| 2022 Grand Cherokee | 4 | 2% | 58,900 |
| 2021 Grand Cherokee | 6 | 1% | 82,000 |
| 2020 Grand Cherokee | 8 | 3% | 21,000 |
| 2019 Grand Cherokee | 9 | 2% | 16,600 |
| 2018 Grand Cherokee | 16 | 2% | 40,000 |
| 2017 Grand Cherokee | 10 | 3% | 7,900 |
| 2016 Grand Cherokee | 11 | 4% | 74,000 |
| 2015 Grand Cherokee | 31 | 2% | 19,225 |
| 2014 Grand Cherokee | 65 | 3% | 24,090 |
| 2013 Grand Cherokee | 12 | 1% | 34,725 |
| 2012 Grand Cherokee | 26 | 2% | 68,000 |
| 2011 Grand Cherokee | 43 | 3% | 52,925 |
| 2010 Grand Cherokee | 5 | 4% | 49,800 |
| 2009 Grand Cherokee | 9 | 7% | 40,500 |
| 2008 Grand Cherokee | 13 | 2% | 43,737 |
| 2007 Grand Cherokee | 14 | 1% | 140,300 |
| 2006 Grand Cherokee | 119 | 9% | 69,500 |
| 2005 Grand Cherokee | 405 | 20% | 75,000 |
| 2004 Grand Cherokee | 36 | 3% | 82,000 |
| 2003 Grand Cherokee | 9 | 1% | 101,500 |
| 2002 Grand Cherokee | 13 | 1% | 84,776 |
| 2001 Grand Cherokee | 15 | 2% | 61,204 |
| 2000 Grand Cherokee | 31 | 2% | 88,100 |
| 1999 Grand Cherokee | 32 | 2% | 81,808 |
| 1998 Grand Cherokee | 68 | 7% | 140,000 |
| 1997 Grand Cherokee | 61 | 6% | 142,500 |
| 1996 Grand Cherokee | 85 | 10% | 174,000 |
| 1995 Grand Cherokee | 49 | 7% | 139,500 |
When owners reported it
Related recalls (3)
Structure:frame and members; fuel system, gasoline; engine and engine cooling:cooling system:radiator assembly
Model years: 2024
Problem: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Fix: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Air bags:frontal; structure:body:bumpers
Model years: 2024
Problem: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
Structure; fuel system, gasoline:storage:tank assembly
Model years: 1995, 1996, 1997, 1998
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Fix: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
My 2021 Jeep Grand Cherokee Summit with approximately 39,000 miles. The leather dashboard is delaminating and separating from the substrate. My Jeep dealer has inspected it and checked my VIN. They confirmed that Jeep previously provided extended coverage for essentially this type of dashboard…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 60â65 MPH, the vehicle made a rattling sound. The following day, the vehicle was taken to the dealer, where a technician installed a screw to secure a hanging plastic panel. However, the issue recurred while…
My power lift gate closed unexpectedly and at a pace faster than usual. The lift gate came down on my head and compressed my neck. I have not tried the power lift gate again for fear of it breaking and not being able to be closed. The power lift gate has been sticking shut and not opening some…
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and attempting to use the key fob to open the hatch, the hatch failed to open. The contact opened the hatch manually, and a bolt became loose, and the hatch struck the contact on the back. The…
Paint blistering and peeling on hood and roof. Bad paint known problem with wranglers and gladiators
Frequently asked questions
Do all Jeep Grand Cherokees have structure problems?
No. NHTSA has 1,220 owner complaints about structure for the Jeep Grand Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Jeep Grand Cherokee structure?
Yes: 3 safety recalls list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix structure problems on the Jeep Grand Cherokee?
Owners report a typical cost of $1,100 (half paid between $860 and $2,950), from 79 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about structure problems on the Jeep Grand Cherokee?
The most frequent phrase is “door handles”, in 295 of 1,220 complaints, followed by “fuel gasoline structure” (110).
Other Jeep Grand Cherokee problems
- Electrical System problems (7,478)
- Power Train problems (4,329)
- Engine problems (2,879)
- Service Brakes, Hydraulic problems (2,328)
- Air Bags problems (2,201)
- Seats problems (1,613)
- Service Brakes problems (1,504)
- Visibility problems (1,454)
See all Jeep Grand Cherokee problems.