2011 Jeep Grand Cherokee Service Brakes Problems
Owners have filed 322 complaints with NHTSA about service brakes problems on the 2011 Jeep Grand Cherokee, 20% of all complaints for this model year. Half of the reports with a mileage happened before 60,000 miles. The words owners use most often: “brakes hydraulic” (42% of reports).
- 322service brakes complaints
- 60,000median miles at failure
- 8mention a crash
- 2mention an injury
- 2related recalls
- 28%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Brakes hydraulic: mentioned in 135 of 322 complaints (42%)
- Brake booster: mentioned in 84 of 322 complaints (26%)
At what mileage do service brakes problems happen?
Based on 168 complaints that reported the odometer reading.
How serious are the reports?
Of 322 complaints, 8 mention a crash, 1 a fire, 2 an injury.
Jeep Grand Cherokee service brakes complaints by model year
| Model year | Service Brakes complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Grand Cherokee | 2 | 8% | — |
| 2025 Grand Cherokee | 6 | 8% | — |
| 2024 Grand Cherokee | 17 | 7% | 1,000 |
| 2023 Grand Cherokee | 22 | 6% | 44,000 |
| 2022 Grand Cherokee | 13 | 5% | — |
| 2021 Grand Cherokee | 29 | 7% | 12,243 |
| 2020 Grand Cherokee | 13 | 5% | 7,000 |
| 2019 Grand Cherokee | 49 | 13% | 15,250 |
| 2018 Grand Cherokee | 29 | 3% | 5,500 |
| 2017 Grand Cherokee | 29 | 8% | 30,000 |
| 2016 Grand Cherokee | 22 | 7% | 10,320 |
| 2015 Grand Cherokee | 40 | 3% | 15,000 |
| 2014 Grand Cherokee | 253 | 11% | 18,000 |
| 2013 Grand Cherokee | 141 | 18% | 20,500 |
| 2012 Grand Cherokee | 278 | 17% | 50,000 |
| 2011 Grand Cherokee | 322 | 20% | 60,000 |
| 2010 Grand Cherokee | 10 | 8% | 47,613 |
| 2009 Grand Cherokee | 2 | 1% | 74,000 |
| 2008 Grand Cherokee | 20 | 3% | 80,650 |
| 2007 Grand Cherokee | 30 | 3% | 98,000 |
| 2006 Grand Cherokee | 56 | 4% | 95,038 |
| 2005 Grand Cherokee | 62 | 3% | 84,000 |
| 2004 Grand Cherokee | 14 | 1% | 107,800 |
| 2003 Grand Cherokee | 3 | 0% | 85,129 |
| 2002 Grand Cherokee | 14 | 1% | 163,000 |
| 2001 Grand Cherokee | 3 | 0% | 124,000 |
| 2000 Grand Cherokee | 8 | 1% | 159,000 |
| 1999 Grand Cherokee | 8 | 0% | 155,000 |
| 1998 Grand Cherokee | 3 | 0% | 200,000 |
| 1997 Grand Cherokee | 3 | 0% | 120,000 |
| 1996 Grand Cherokee | 2 | 0% | 151,000 |
| 1995 Grand Cherokee | 1 | 0% | 180,000 |
When owners reported it
Related recalls (2)
Service brakes; service brakes, hydraulic:power assist
Problem: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Service brakes; service brakes, hydraulic:power assist:vacuum
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brake pedal depressed to the floorboard without warning while attempting to stop the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective brake booster. The mechanic…
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 MPH, the brake pedal was depressed and the vehicle lunged forward. The contact stated that the RPM light and an unknown warning light were illuminated when the crash occurred. The contact stated…
My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. I was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. The vehicle has been repaired before (NHTSA Campaign ID: 19V813000) and (Chrysler's recall…
Frequently asked questions
Do all 2011 Jeep Grand Cherokees have service brakes problems?
No. NHTSA has 322 owner complaints about service brakes for the 2011 Jeep Grand Cherokee (20% of the 1,640 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2011 Jeep Grand Cherokee service brakes?
Yes: 2 safety recalls list service brakes. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do service brakes problems start?
The median reported mileage is 60,000 miles: half of the reports with a mileage came before that.
What do owners say about service brakes problems on the 2011 Jeep Grand Cherokee?
The most frequent phrase is “brakes hydraulic”, in 135 of 322 complaints, followed by “brake booster” (84).
Other 2011 Jeep Grand Cherokee problems
- Electrical System problems (780)
- Engine problems (343)
- Fuel/propulsion System problems (247)
- Power Train problems (90)
- Steering problems (86)
- Air Bags problems (60)
See all 2011 Jeep Grand Cherokee problems or service brakes problems across all Grand Cherokee years.