2023 Jeep Grand Cherokee Suspension Problems
Owners have filed 66 complaints with NHTSA about suspension problems on the 2023 Jeep Grand Cherokee, 17% of all complaints for this model year. Half of the reports with a mileage happened before 26,800 miles. The words owners use most often: “coil spring” (27% of reports).
- 66suspension complaints
- 26,800median miles at failure
- 0mention a crash
- 0mention an injury
- 4related recalls
- 29%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Coil spring: mentioned in 18 of 66 complaints (27%)
- Suspension contacted: mentioned in 8 of 66 complaints (12%)
- Rear passenger side: mentioned in 6 of 66 complaints (9%)
At what mileage do suspension problems happen?
Based on 11 complaints that reported the odometer reading.
How serious are the reports?
None of the 66 complaints report a crash, fire or injury.
Jeep Grand Cherokee suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Grand Cherokee | 1 | 1% | — |
| 2024 Grand Cherokee | 6 | 2% | 74,265 |
| 2023 Grand Cherokee | 66 | 17% | 26,800 |
| 2022 Grand Cherokee | 23 | 9% | 28,889 |
| 2021 Grand Cherokee | 30 | 7% | 36,000 |
| 2020 Grand Cherokee | 8 | 3% | 16,319 |
| 2019 Grand Cherokee | 11 | 3% | 68,408 |
| 2018 Grand Cherokee | 16 | 2% | 28,004 |
| 2017 Grand Cherokee | 8 | 2% | 55,375 |
| 2016 Grand Cherokee | 3 | 1% | 13,100 |
| 2015 Grand Cherokee | 18 | 1% | 20,000 |
| 2014 Grand Cherokee | 51 | 2% | 2,400 |
| 2013 Grand Cherokee | 8 | 1% | 80,000 |
| 2012 Grand Cherokee | 32 | 2% | 53,000 |
| 2011 Grand Cherokee | 37 | 2% | 61,000 |
| 2009 Grand Cherokee | 2 | 1% | 132,000 |
| 2008 Grand Cherokee | 9 | 1% | 76,000 |
| 2007 Grand Cherokee | 10 | 1% | 103,200 |
| 2006 Grand Cherokee | 9 | 1% | 103,500 |
| 2005 Grand Cherokee | 22 | 1% | 47,280 |
| 2004 Grand Cherokee | 22 | 2% | 98,000 |
| 2003 Grand Cherokee | 13 | 2% | 72,200 |
| 2002 Grand Cherokee | 17 | 1% | 94,139 |
| 2001 Grand Cherokee | 23 | 3% | 131,500 |
| 2000 Grand Cherokee | 31 | 2% | 78,616 |
| 1999 Grand Cherokee | 76 | 5% | 52,800 |
| 1998 Grand Cherokee | 32 | 3% | 124,995 |
| 1997 Grand Cherokee | 43 | 4% | 105,834 |
| 1996 Grand Cherokee | 50 | 6% | 190,000 |
| 1995 Grand Cherokee | 18 | 3% | 165,550 |
When owners reported it
Related recalls (4)
Suspension:rear:springs:coil springs
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Suspension:rear:springs:coil springs
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Suspension:front:control arm:upper ball joint; steering:linkages:knuckle:spindle:arm
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Suspension:rear:springs:coil springs
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
While driving my 2023 Jeep Grand Cherokee Limited at approximately 25 mph in October 2025, the right rear coil spring unexpectedly ejected from the vehicle. I immediately felt the vehicle drop and become unstable. Although I was able to maintain my lane, I believe the relatively low speed was an…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was stopped at a stop sign, there was a sound as if the vehicle had been rear-ended. The contact became aware that the spring and a rubber mount had detached and fallen from the rear passengerâs side of the…
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount…
Frequently asked questions
Do all 2023 Jeep Grand Cherokees have suspension problems?
No. NHTSA has 66 owner complaints about suspension for the 2023 Jeep Grand Cherokee (17% of the 397 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2023 Jeep Grand Cherokee suspension?
Yes: 4 safety recalls list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do suspension problems start?
The median reported mileage is 26,800 miles: half of the reports with a mileage came before that.
What do owners say about suspension problems on the 2023 Jeep Grand Cherokee?
The most frequent phrase is “coil spring”, in 18 of 66 complaints, followed by “suspension contacted” (8).
Other 2023 Jeep Grand Cherokee problems
See all 2023 Jeep Grand Cherokee problems or suspension problems across all Grand Cherokee years.