Jeep Grand Cherokee Suspension Problems
Owners have filed 695 complaints with NHTSA about suspension problems on the Jeep Grand Cherokee across 30 model years. The 1999 model year has the most (76). The words owners use most often: “front end” (11% of reports).
- 695suspension complaints
- —median miles at failure
- 36mention a crash
- 16mention an injury
- 6related recalls
- $2,600typical repair cost reported by owners
- 43%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Front end: mentioned in 77 of 695 complaints (11%)
- Air suspension: mentioned in 58 of 695 complaints (8%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical suspension repair on the Jeep Grand Cherokee at $2,600, and half of them between $1,950 and $4,000.
Based on 8 NHTSA complaints about this problem alone that state a repair bill or quote (2004–2026), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do suspension problems happen?
Based on 286 complaints that reported the odometer reading.
How serious are the reports?
Of 695 complaints, 36 mention a crash, 3 a fire, 16 an injury.
Jeep Grand Cherokee suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Grand Cherokee | 1 | 1% | — |
| 2024 Grand Cherokee | 6 | 2% | 74,265 |
| 2023 Grand Cherokee | 66 | 17% | 26,800 |
| 2022 Grand Cherokee | 23 | 9% | 28,889 |
| 2021 Grand Cherokee | 30 | 7% | 36,000 |
| 2020 Grand Cherokee | 8 | 3% | 16,319 |
| 2019 Grand Cherokee | 11 | 3% | 68,408 |
| 2018 Grand Cherokee | 16 | 2% | 28,004 |
| 2017 Grand Cherokee | 8 | 2% | 55,375 |
| 2016 Grand Cherokee | 3 | 1% | 13,100 |
| 2015 Grand Cherokee | 18 | 1% | 20,000 |
| 2014 Grand Cherokee | 51 | 2% | 2,400 |
| 2013 Grand Cherokee | 8 | 1% | 80,000 |
| 2012 Grand Cherokee | 32 | 2% | 53,000 |
| 2011 Grand Cherokee | 37 | 2% | 61,000 |
| 2009 Grand Cherokee | 2 | 1% | 132,000 |
| 2008 Grand Cherokee | 9 | 1% | 76,000 |
| 2007 Grand Cherokee | 10 | 1% | 103,200 |
| 2006 Grand Cherokee | 9 | 1% | 103,500 |
| 2005 Grand Cherokee | 22 | 1% | 47,280 |
| 2004 Grand Cherokee | 22 | 2% | 98,000 |
| 2003 Grand Cherokee | 13 | 2% | 72,200 |
| 2002 Grand Cherokee | 17 | 1% | 94,139 |
| 2001 Grand Cherokee | 23 | 3% | 131,500 |
| 2000 Grand Cherokee | 31 | 2% | 78,616 |
| 1999 Grand Cherokee | 76 | 5% | 52,800 |
| 1998 Grand Cherokee | 32 | 3% | 124,995 |
| 1997 Grand Cherokee | 43 | 4% | 105,834 |
| 1996 Grand Cherokee | 50 | 6% | 190,000 |
| 1995 Grand Cherokee | 18 | 3% | 165,550 |
When owners reported it
Related recalls (6)
Suspension:rear:springs:coil springs
Model years: 2022, 2023
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Suspension:rear:springs:coil springs
Model years: 2022, 2023
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Suspension:front:control arm:upper ball joint; steering:linkages:knuckle:spindle:arm
Model years: 2021, 2022, 2023
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Suspension:rear:springs:coil springs
Model years: 2021, 2023
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Suspension:rear
Model years: 2015
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
Risk: If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Suspension:front
Model years: 1996
Problem: Vehicle description: multi-purpose vehicles equipped with "quadra-trac" transfer case, temporary spare tire, and any of 225/70r16, 225/75r16 or 245/70r15 road tires. When the temporary spare tire is in use, the front axle can overheat.
Risk: An overheated axle can force axle fluid out of the seals, increasing the risk of a vehicle fire.
Fix: Dealers will replace the temporary spare tire with a full sized tire and wheel.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
This recall notice (26V-562) is the third time that Jeep has provided such a notice for precisely the same problem. On two previous occasions (24V-413 and 26V-051), the car was returned to the dealer and work was performed. Although Jeep appears to be following the guidelines for discovery and…
While driving my 2023 Jeep Grand Cherokee Limited at approximately 25 mph in October 2025, the right rear coil spring unexpectedly ejected from the vehicle. I immediately felt the vehicle drop and become unstable. Although I was able to maintain my lane, I believe the relatively low speed was an…
Our 2022 Jeep Grand Cherokee 4xe began making popping noises around the front wheel area while driving at approximately 45,000 miles. We paid a Jeep dealership to diagnose the problem. The dealership told us the control-arm bushings were worn and that the entire control-arm assembly needed…
I am reporting a critical structural suspension failure and dealer safety negligence on my 2022 Jeep Grand Cherokee (30,000 miles, clean title). Sequence of Events & Safety Hazards: 1. July 7 & July 13, 2026: I brought the vehicle to the authorized Jeep dealership Suburban Chrysler Dodge Jeep Ram…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was stopped at a stop sign, there was a sound as if the vehicle had been rear-ended. The contact became aware that the spring and a rubber mount had detached and fallen from the rear passengerâs side of the…
Frequently asked questions
Do all Jeep Grand Cherokees have suspension problems?
No. NHTSA has 695 owner complaints about suspension for the Jeep Grand Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Jeep Grand Cherokee suspension?
Yes: 6 safety recalls list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix suspension problems on the Jeep Grand Cherokee?
Owners report a typical cost of $2,600 (half paid between $1,950 and $4,000), from 8 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about suspension problems on the Jeep Grand Cherokee?
The most frequent phrase is “front end”, in 77 of 695 complaints, followed by “air suspension” (58).
Other Jeep Grand Cherokee problems
- Electrical System problems (7,478)
- Power Train problems (4,329)
- Engine problems (2,879)
- Service Brakes, Hydraulic problems (2,328)
- Air Bags problems (2,201)
- Seats problems (1,613)
- Service Brakes problems (1,504)
- Visibility problems (1,454)
See all Jeep Grand Cherokee problems.