2002 Chevrolet Impala Steering Problems
Owners have filed 57 complaints with NHTSA about steering problems on the 2002 Chevrolet Impala, 7% of all complaints for this model year. Half of the reports with a mileage happened before 45,210 miles. The words owners use most often: “steering shaft” (19% of reports).
- 57steering complaints
- 45,210median miles at failure
- 3mention a crash
- 1mention an injury
- 0related recalls
- 25%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Steering shaft: mentioned in 11 of 57 complaints (19%)
- Clunking noise: mentioned in 6 of 57 complaints (11%)
At what mileage do steering problems happen?
Based on 44 complaints that reported the odometer reading.
How serious are the reports?
Of 57 complaints, 3 mention a crash, 1 an injury.
Chevrolet Impala steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Impala | 3 | 20% | 54,000 |
| 2019 Impala | 3 | 11% | 36,338 |
| 2018 Impala | 7 | 12% | 50,237 |
| 2017 Impala | 11 | 9% | 34,445 |
| 2016 Impala | 16 | 14% | 75,000 |
| 2015 Impala | 44 | 15% | 60,700 |
| 2014 Impala | 140 | 22% | 69,000 |
| 2013 Impala | 34 | 13% | 54,000 |
| 2012 Impala | 49 | 19% | 57,500 |
| 2011 Impala | 35 | 7% | 60,450 |
| 2010 Impala | 42 | 10% | 66,500 |
| 2009 Impala | 57 | 7% | 55,200 |
| 2008 Impala | 94 | 12% | 64,469 |
| 2007 Impala | 101 | 16% | 53,000 |
| 2006 Impala | 135 | 26% | 58,152 |
| 2005 Impala | 60 | 10% | 77,500 |
| 2004 Impala | 63 | 6% | 59,000 |
| 2003 Impala | 30 | 4% | 52,000 |
| 2002 Impala | 57 | 7% | 45,210 |
| 2001 Impala | 76 | 10% | 40,242 |
| 2000 Impala | 124 | 15% | 59,773 |
| 1999 Impala | 1 | 25% | — |
| 1998 Impala | 2 | 100% | 120,000 |
| 1996 Impala | 12 | 14% | 40,000 |
| 1995 Impala | 2 | 5% | — |
When owners reported it
Related recalls (0)
No safety recall lists steering for the 2002 Chevrolet Impala. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the vehicle was leaking oil, fuel, and power steering fluid. In addition, the vehicle failed to start and the engine, traction control, and power steering warning indicators illuminated. The vehicle was not taken to a dealer or…
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the ignition failed to turn to the on position and the steering wheel did not lock while the vehicle was turned off. The failure recurred continuously. The vehicle was taken to an independent mechanic. The technician diagnosed…
Mass air flow sensor maf malfunction if corroded or dirty will cause the engine to stall. Engine stalling causes loss of power steering and loss of brakes. Disasterous at freeway speeds, intersections, or in any situation requiring steering or braking. This car maf failed going down a steep…

Frequently asked questions
Do all 2002 Chevrolet Impalas have steering problems?
No. NHTSA has 57 owner complaints about steering for the 2002 Chevrolet Impala (7% of the 795 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2002 Chevrolet Impala steering?
No recall currently lists steering for this vehicle.
At what mileage do steering problems start?
The median reported mileage is 45,210 miles: half of the reports with a mileage came before that.
What do owners say about steering problems on the 2002 Chevrolet Impala?
The most frequent phrase is “steering shaft”, in 11 of 57 complaints, followed by “clunking noise” (6).
Other 2002 Chevrolet Impala problems
See all 2002 Chevrolet Impala problems or steering problems across all Impala years.