2002 Chevrolet Impala Steering Problems

Source: NHTSA · Updated May 6, 2026 · 57 complaints analyzed

Owners have filed 57 complaints with NHTSA about steering problems on the 2002 Chevrolet Impala, 7% of all complaints for this model year. Half of the reports with a mileage happened before 45,210 miles. The words owners use most often: “steering shaft” (19% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Steering shaft: mentioned in 11 of 57 complaints (19%)
  • Clunking noise: mentioned in 6 of 57 complaints (11%)

At what mileage do steering problems happen?

Based on 44 complaints that reported the odometer reading.

Under 10k miles3 · 7%
10k–25k miles4 · 9%
25k–50k miles18 · 41%
50k–75k miles6 · 14%
75k–100k miles4 · 9%
100k–150k miles6 · 14%
150k+ miles3 · 7%

How serious are the reports?

Of 57 complaints, 3 mention a crash, 1 an injury.

Chevrolet Impala steering complaints by model year

Peak: 2014, with 140 complaints
1995: 219951996: 121998: 219981999: 12000: 12420002001: 762002: 5720022003: 302004: 6320042005: 602006: 13520062007: 1012008: 9420082009: 572010: 4220102011: 352012: 4920122013: 342014: 14020141402015: 442016: 1620162017: 112018: 720182019: 32020: 32020

n = 1,198 complaints · Source: NHTSA

Model yearSteering complaintsShare of that yearMedian miles
2020 Impala320%54,000
2019 Impala311%36,338
2018 Impala712%50,237
2017 Impala119%34,445
2016 Impala1614%75,000
2015 Impala4415%60,700
2014 Impala14022%69,000
2013 Impala3413%54,000
2012 Impala4919%57,500
2011 Impala357%60,450
2010 Impala4210%66,500
2009 Impala577%55,200
2008 Impala9412%64,469
2007 Impala10116%53,000
2006 Impala13526%58,152
2005 Impala6010%77,500
2004 Impala636%59,000
2003 Impala304%52,000
2002 Impala577%45,210
2001 Impala7610%40,242
2000 Impala12415%59,773
1999 Impala125%—
1998 Impala2100%120,000
1996 Impala1214%40,000
1995 Impala25%—

When owners reported it

Peak: 2006, with 8 complaints
2002: 2200222003: 552004: 6200462005: 772006: 8200682007: 222008: 7200872009: 442010: 4201042011: 332012: 2201222013: 112014: 4201442015: 112019: 120191

n = 57 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists steering for the 2002 Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Tl* the contact owns a 2002 chevrolet impala. The contact stated that the vehicle was leaking oil, fuel, and power steering fluid. In addition, the vehicle failed to start and the engine, traction control, and power steering warning indicators illuminated. The vehicle was not taken to a dealer or…

Received Feb 1, 2019 · NHTSA complaint 11173601

Tl* the contact owns a 2002 chevrolet impala. The contact stated that the ignition failed to turn to the on position and the steering wheel did not lock while the vehicle was turned off. The failure recurred continuously. The vehicle was taken to an independent mechanic. The technician diagnosed…

Received May 11, 2015 · NHTSA complaint 10715594

Mass air flow sensor maf malfunction if corroded or dirty will cause the engine to stall. Engine stalling causes loss of power steering and loss of brakes. Disasterous at freeway speeds, intersections, or in any situation requiring steering or braking. This car maf failed going down a steep…

Received Nov 7, 2014 · NHTSA complaint 10653411
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2002 Chevrolet Impalas have steering problems?

No. NHTSA has 57 owner complaints about steering for the 2002 Chevrolet Impala (7% of the 795 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2002 Chevrolet Impala steering?

No recall currently lists steering for this vehicle.

At what mileage do steering problems start?

The median reported mileage is 45,210 miles: half of the reports with a mileage came before that.

What do owners say about steering problems on the 2002 Chevrolet Impala?

The most frequent phrase is “steering shaft”, in 11 of 57 complaints, followed by “clunking noise” (6).

Other 2002 Chevrolet Impala problems

See all 2002 Chevrolet Impala problems or steering problems across all Impala years.