2014 Chevrolet Impala Steering Problems
Owners have filed 140 complaints with NHTSA about steering problems on the 2014 Chevrolet Impala, 22% of all complaints for this model year. Half of the reports with a mileage happened before 69,000 miles. The words owners use most often: “service power” (17% of reports).
- 140steering complaints
- 69,000median miles at failure
- 5mention a crash
- 1mention an injury
- 2related recalls
- 51%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Service power: mentioned in 24 of 140 complaints (17%)
- Wheel became: mentioned in 11 of 140 complaints (8%)
- Difficult turn: mentioned in 8 of 140 complaints (6%)
- Steering care: mentioned in 7 of 140 complaints (5%)
At what mileage do steering problems happen?
Based on 105 complaints that reported the odometer reading.
How serious are the reports?
Of 140 complaints, 5 mention a crash, 1 an injury.
Chevrolet Impala steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Impala | 3 | 20% | 54,000 |
| 2019 Impala | 3 | 11% | 36,338 |
| 2018 Impala | 7 | 12% | 50,237 |
| 2017 Impala | 10 | 9% | 34,445 |
| 2016 Impala | 16 | 14% | 75,000 |
| 2015 Impala | 44 | 15% | 60,700 |
| 2014 Impala | 140 | 22% | 69,000 |
| 2013 Impala | 34 | 13% | 54,000 |
| 2012 Impala | 49 | 19% | 57,500 |
| 2011 Impala | 35 | 7% | 60,450 |
| 2010 Impala | 42 | 10% | 66,500 |
| 2009 Impala | 57 | 7% | 55,200 |
| 2008 Impala | 94 | 12% | 64,469 |
| 2007 Impala | 101 | 16% | 53,000 |
| 2006 Impala | 135 | 26% | 58,152 |
| 2005 Impala | 60 | 10% | 77,500 |
| 2004 Impala | 63 | 6% | 59,000 |
| 2003 Impala | 30 | 4% | 52,000 |
| 2002 Impala | 57 | 7% | 45,210 |
| 2001 Impala | 76 | 10% | 40,242 |
| 2000 Impala | 124 | 15% | 59,773 |
| 1999 Impala | 1 | 25% | — |
| 1998 Impala | 2 | 100% | 120,000 |
| 1996 Impala | 12 | 14% | 40,000 |
| 1995 Impala | 2 | 5% | — |
When owners reported it
Related recalls (2)
Steering:electric power assist system
Problem: General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Steering
Problem: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Fix: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated. Additionally, the transmission display switched from…
Power steering goes out while driving in towns or on hiways.frequently comes back on while parked for a few hours or days. Unpredictable while driving.dangerous.
Frequently asked questions
Do all 2014 Chevrolet Impalas have steering problems?
No. NHTSA has 140 owner complaints about steering for the 2014 Chevrolet Impala (22% of the 636 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2014 Chevrolet Impala steering?
Yes: 2 safety recalls list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do steering problems start?
The median reported mileage is 69,000 miles: half of the reports with a mileage came before that.
What do owners say about steering problems on the 2014 Chevrolet Impala?
The most frequent phrase is “service power”, in 24 of 140 complaints, followed by “wheel became” (11).
Other 2014 Chevrolet Impala problems
See all 2014 Chevrolet Impala problems or steering problems across all Impala years.