2000 Chevrolet Impala Steering Problems

Source: NHTSA · Updated Apr 22, 2021 · 124 complaints analyzed

Owners have filed 124 complaints with NHTSA about steering problems on the 2000 Chevrolet Impala, 15% of all complaints for this model year. Half of the reports with a mileage happened before 59,773 miles. The words owners use most often: “steering shaft” (20% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Steering shaft: mentioned in 25 of 124 complaints (20%)
  • Rack pinion: mentioned in 17 of 124 complaints (14%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical steering repair on the 2000 Chevrolet Impala at $410, and half of them between $360 and $500.

Based on 5 NHTSA complaints about this problem alone that state a repair bill or quote (2003–2006), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do steering problems happen?

Based on 65 complaints that reported the odometer reading.

Under 10k miles2 · 3%
10k–25k miles5 · 8%
25k–50k miles22 · 34%
50k–75k miles12 · 18%
75k–100k miles6 · 9%
100k–150k miles8 · 12%
150k+ miles10 · 15%

How serious are the reports?

Of 124 complaints, 9 mention a crash, 1 a fire, 12 an injury.

Chevrolet Impala steering complaints by model year

Peak: 2014, with 140 complaints
1995: 219951996: 121998: 219981999: 12000: 12420002001: 762002: 5720022003: 302004: 6320042005: 602006: 13520062007: 1012008: 9420082009: 572010: 4220102011: 352012: 4920122013: 342014: 14020141402015: 442016: 1620162017: 102018: 720182019: 32020: 32020

n = 1,197 complaints · Source: NHTSA

Model yearSteering complaintsShare of that yearMedian miles
2020 Impala320%54,000
2019 Impala311%36,338
2018 Impala712%50,237
2017 Impala109%34,445
2016 Impala1614%75,000
2015 Impala4415%60,700
2014 Impala14022%69,000
2013 Impala3413%54,000
2012 Impala4919%57,500
2011 Impala357%60,450
2010 Impala4210%66,500
2009 Impala577%55,200
2008 Impala9412%64,469
2007 Impala10116%53,000
2006 Impala13526%58,152
2005 Impala6010%77,500
2004 Impala636%59,000
2003 Impala304%52,000
2002 Impala577%45,210
2001 Impala7610%40,242
2000 Impala12415%59,773
1999 Impala125%—
1998 Impala2100%120,000
1996 Impala1214%40,000
1995 Impala25%—

When owners reported it

Peak: 2003, with 29 complaints
1999: 1199912000: 552001: 5200152002: 18182003: 292003292004: 13132005: 162005162006: 992007: 2200722008: 112009: 5200952010: 222012: 2201222013: 222014: 7201472015: 222016: 3201632017: 112019: 120191

n = 124 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists steering for the 2000 Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Tl* the contact owned a 2000 chevrolet impala. The contact stated that the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). The contact did not receive a recall notification and stated that the vehicle experienced the failure listed in the recall campaign. While driving…

Received Jul 10, 2019 · NHTSA complaint 11230751

Tl* the contact owns a 2000 chevrolet impala. The contact stated that the steering wheel seized and an unknown flashing warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 195,795.

Received Mar 16, 2017 · NHTSA complaint 10966402

Tl* the contact owns a 2000 chevrolet impala. While driving 25 mph, the steering wheel seized. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was excluded from nhtsa campaign numbers: 09e005000…

Received Jul 22, 2016 · NHTSA complaint 10887737
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2000 Chevrolet Impalas have steering problems?

No. NHTSA has 124 owner complaints about steering for the 2000 Chevrolet Impala (15% of the 818 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2000 Chevrolet Impala steering?

No recall currently lists steering for this vehicle.

At what mileage do steering problems start?

The median reported mileage is 59,773 miles: half of the reports with a mileage came before that.

How much does it cost to fix steering problems on the 2000 Chevrolet Impala?

Owners report a typical cost of $410 (half paid between $360 and $500), from 5 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about steering problems on the 2000 Chevrolet Impala?

The most frequent phrase is “steering shaft”, in 25 of 124 complaints, followed by “rack pinion” (17).

Other 2000 Chevrolet Impala problems

See all 2000 Chevrolet Impala problems or steering problems across all Impala years.