1999 Chrysler Town AND Country Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 5, 2024 · 362 owner complaints analyzed

Compared with other Town AND Country years
Fewer complaints than other years 16th of 24 for complaints
NHTSA crash rating
Not rated

Owners have filed 362 complaints with NHTSA about the 1999 Chrysler Town AND Country. That ranks 16th out of 24 Town AND Country model years for complaints. The most reported problem area is air bags (59 complaints, 16%), typically at around 69,215 miles. Complaints mention 18 crashes, 28 fires, 23 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 8 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1999 Chrysler Town AND Country problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags59 · ~69,215 mi
Electrical System56 · ~90,000 mi
Seats48 · ~69,000 mi
Power Train44 · ~69,000 mi
Engine and Engine Cooling34 · ~112,000 mi
Suspension32 · ~100,000 mi
Wheels28 · ~59,000 mi
Steering25 · ~109,350 mi
Service Brakes, Hydraulic21 · ~97,364 mi
Structure17 · ~95,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags problems5916%69,215“air bag” (53%)—
Electrical System problems5615%90,000“cruise control” (16%)—
Seats4813%69,000——
Power Train4412%69,000——
Engine and Engine Cooling349%112,000——
Suspension329%100,000——
Wheels288%59,000——
Steering257%109,350——
Service Brakes, Hydraulic216%97,364——
Structure175%95,000——
Vehicle Speed Control164%87,250——
Engine113%121,070——
Tires113%71,000——
Visibility103%90,000——
Exterior Lighting82%59,105——
Fuel System, Gasoline72%60,713——
Seat Belts62%———
Unknown or Other62%108,036——
Latches/locks/linkages51%83,281——
Service Brakes51%111,795——
Fuel/propulsion System41%184,928——
Equipment31%51,500——
Fuel System, Other21%———
Equipment Adaptive/mobility10%———
Service Brakes, Air10%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2003, with 67 complaints
1998: 119981999: 162000: 1920002001: 342002: 3520022003: 67672004: 672004672005: 282006: 1820062007: 152008: 1120082009: 72010: 720102011: 32012: 720122013: 52014: 620142015: 72016: 520162019: 32024: 12024

n = 362 complaints · Source: NHTSA

1999 Chrysler Town AND Country recalls (4)

Tap a recall to see the problem, the risk and the fix.

Air bagsOct 6, 2004 · NHTSA campaign 04V480000 · 955,344 vehicles

Problem: On certain minivans, the driver's air bag may become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.

Risk: This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.

Fix: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. The recall began on october 12, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

Seat belts:rear/otherMar 8, 2002 · NHTSA campaign 02V076000 · 545,311 vehicles

Problem: On certain minivans, some trim material can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative.

Risk: In the event of a crash, the seat occupant may not be properly restrained, increasing the risk of personal injury.

Fix: Dealers will replace the trim with foam blockers and inspect and replace all 3rd row seat belt assemblies. Owner notification began june 3, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Seat belts:front:retractorApr 11, 2001 · NHTSA campaign 01V119000 · 161,682 vehicles

Problem: Vehicle description: certain van, wagon, pickup trucks, passenger and sport utility vehicles, fail to comply with requirements of fmvss no. 209, "seat belt assemblies." the front seat belt retractor may not comply with the requirements of the standard.

Risk: If the retractor does not work properly, it will not adequately protect occupants in the event of a crash.

Fix: Dealers will replace the seat belt retractor. Owner notification began august 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Fuel system, gasoline:fuel injection systemSep 13, 2000 · NHTSA campaign 00V268000 · 1,163,000 vehicles

Problem: Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. Fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.

Risk: Fuel leakage in the presence of an ignition source can result in a fire.

Fix: Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. Owner notification began on january 25, 2002. Due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. However, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Driver air bag clockspring failure (EA04013) — opened Jun 4, 2004, closed May 25, 2005, led to recall 04V480000.
  • Overheating of seat heaters (PE04017) — opened Feb 18, 2004, closed Jun 21, 2004.
  • Driver air bag clockspring failure (RQ04001) — opened Jan 28, 2004, closed Jun 4, 2004.
  • Air bag clockspring (EA01007) — opened Feb 21, 2001, closed Nov 22, 2002, led to recall 02V293000.
  • Overheating of front seat heaters (PE00034) — opened Aug 31, 2000, closed Jan 5, 2001.
  • Dc minivan fuel injector rail leak (RQ00008) — opened Mar 9, 2000, closed Mar 18, 2002, led to recall 00V268000.
  • Post collision fuel system (EA99013) — opened Jun 11, 1999, closed Aug 10, 2001.
  • Post-collision fuel system integrity (PE99010) — opened Feb 3, 1999, closed Jun 11, 1999.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing…

Suspension · received Jun 5, 2024 · NHTSA complaint 11592632

The heated seat on the driver side was heating up so hot that it would burn your bottom. Now it has seizes to work even with repairs.

Seats · received Nov 2, 2019 · NHTSA complaint 11277691

Air bag light constantly on, no horn no cruise control no radio control. Went to dealer for recall on airbag steering wheel clock spring and was told i would have to pay for diagnostic and also pay for part " in case it was not covered. This is not how a safety recall should be performed to my…

Air Bags · received Sep 19, 2019 · NHTSA complaint 11256627

There is an known issue with town&country van b/t certain years. I have a 1999. When water splashes from the road or runs off the vehicle, the water lands on the serpentine belt, and causes the belt to slide off. When the belt slides off, the power steering fails to such a degree that it makes the…

Unknown or Other · received Jul 17, 2019 · NHTSA complaint 11232781

My problem is in the ignition switch, which is affecting the air conditioner and blinkers , at the same time , i tested the van while it was running i moved the ignition key and the air conditioning and blinkers would work. Started well van was stationary in my driveway 10/1/2016.

Electrical System · received Oct 2, 2016 · NHTSA complaint 10911026

Other Chrysler Town AND Country years

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Frequently asked questions

What are the most common problems with the 1999 Chrysler Town AND Country?

Owners most often report air bags, electrical system, seats problems. The top one, air bags, accounts for 59 complaints.

Was there a recall on the 1999 Chrysler Town AND Country?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 1999 Chrysler Town AND Country a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Town AND Country model years, the 1999 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.