2002 Chrysler Town AND Country Problems, Complaints & Recalls
- Compared with other Town AND Country years
- About as many complaints as other years 13th of 24 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 404 complaints with NHTSA about the 2002 Chrysler Town AND Country. That ranks 13th out of 24 Town AND Country model years for complaints. The most reported problem area is steering (76 complaints, 19%), typically at around 49,184 miles. Complaints mention 15 crashes, 12 fires, 26 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 6 defect investigations involving it.
- 404owner complaints
- 4safety recalls
- 6NHTSA investigations
- 15complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Chrysler Town AND Country problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering problems | 76 | 19% | 49,184 | “power steering failed” (14%) | — |
| Air Bags problems | 67 | 17% | 53,224 | “air bag” (57%) | $290 |
| Electrical System problems | 60 | 15% | 62,216 | “wiring harness” (15%) | $4,150 |
| Power Train | 40 | 10% | 60,071 | — | — |
| Engine and Engine Cooling | 31 | 8% | 55,850 | — | — |
| Exterior Lighting | 24 | 6% | 50,580 | — | — |
| Latches/locks/linkages | 23 | 6% | 60,250 | — | — |
| Equipment | 19 | 5% | 56,000 | — | — |
| Structure | 19 | 5% | 53,145 | — | — |
| Suspension | 17 | 4% | 74,000 | — | — |
| Service Brakes, Hydraulic | 16 | 4% | 24,000 | — | — |
| Visibility | 16 | 4% | 57,000 | — | — |
| Seat Belts | 13 | 3% | 20,500 | — | — |
| Fuel System, Gasoline | 12 | 3% | 58,627 | — | — |
| Tires | 12 | 3% | 53,998 | — | — |
| Unknown or Other | 8 | 2% | 1,300 | — | — |
| Engine | 7 | 2% | 121,000 | — | — |
| Fuel/propulsion System | 7 | 2% | 146,000 | — | — |
| Seats | 7 | 2% | 35,000 | — | — |
| Vehicle Speed Control | 6 | 1% | 105,250 | — | — |
| Service Brakes | 5 | 1% | 105,000 | — | — |
| Child Seat | 4 | 1% | 27,500 | — | — |
| Fuel System, Other | 4 | 1% | 127,800 | — | — |
| Wheels | 4 | 1% | 62,500 | — | — |
| Equipment Adaptive/mobility | 2 | 0% | 54,000 | — | — |
| Interior Lighting | 2 | 0% | 72,500 | — | — |
| Parking Brake | 2 | 0% | 106,000 | — | — |
| Service Brakes, Air | 1 | 0% | 38,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2002 Chrysler Town AND Country recalls (4)
Tap a recall to see the problem, the risk and the fix.
Equipment:electrical:radio/tape deck/cd etc.
Problem: On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers.
Risk: This could result in a speaker fire.
Fix: Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on january 31, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.
Steering:hydraulic power assist:hose, piping, and connections
Problem: On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.
Risk: Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.
Fix: Dealers will replace the upper power steering cooler hose. This recall began on september 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Fuel system, gasoline:storage:tank assembly
Problem: On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.
Risk: Fuel leakage in the presence of an ignition source can result in an underbody fire.
Fix: Dealers will inspect the fuel tank and replace it if necessary. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Child seat
Problem: Vehicle description: certain mini vans fail to comply with requirements of fmvss no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and child restraint anchorage systems as required by the standard.
Risk: In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
Fix: Owners will be provided with the necessary child restraint system information. Owner notification is expected to begin october 8, 2001. Owners who do not receive the free information within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Headlight malfunction (EA05009) — opened Jun 1, 2005, closed May 2, 2006.
- Headlight malfunction (PE05004) — opened Feb 2, 2005, closed Jun 1, 2005.
- Power liftgate latch (EA04031) — opened Nov 22, 2004, closed Apr 7, 2005, led to recall 05V134000.
- Speaker fire in the rear of the vehicle (PE04049) — opened Jul 7, 2004, closed Nov 5, 2004, led to recall 04V531000.
- Power steering hose failure (PE03012) — opened Apr 9, 2003, closed May 29, 2003, led to recall 04V386000.
- Fuel tank leak (PE02068) — opened Sep 24, 2002, closed Oct 9, 2002, led to recall 02V274000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My check engine light is on and I get a squeaky noise when driving
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle, and a fuel odor was detected. The vehicle was towed to an independent mechanic, who diagnosed that the serpentine belt had fractured…
The contact owns a 2002 Chrysler Town & Country. The contact stated while the vehicle was running, the engine would misfire. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the…
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with…
Problems w automatic doors. Electrical mechanics cannot find reason why repeated problems w closing back automatic sliding doors. Sometimes they get almost closed and go back. Other times they dont open with fob or button inside car
Other Chrysler Town AND Country years
← 2001 Town AND Country · 2003 Town AND Country →
See all Chrysler Town AND Country problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2002 Chrysler Town AND Country?
Owners most often report steering, air bags, electrical system problems. The top one, steering, accounts for 76 complaints.
Was there a recall on the 2002 Chrysler Town AND Country?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2002 Chrysler Town AND Country a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Town AND Country model years, the 2002 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.