2013 Chrysler Town AND Country Problems, Complaints & Recalls
- Compared with other Town AND Country years
- More complaints than other years 7th of 24 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 681 complaints with NHTSA about the 2013 Chrysler Town AND Country. That ranks 7th out of 24 Town AND Country model years for complaints. The most reported problem area is electrical system (393 complaints, 58%), typically at around 62,252 miles. Complaints mention 15 crashes, 9 fires, 30 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 681owner complaints
- 4safety recalls
- 2NHTSA investigations
- 15complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2013 Chrysler Town AND Country problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 393 | 58% | 62,252 | “rear quarter” (7%) | $1,750 |
| Engine problems | 108 | 16% | 85,000 | “shut off” (21%) | — |
| Unknown or Other | 61 | 9% | 85,000 | — | — |
| Seats problems | 58 | 9% | 78,821 | “head restraint” (24%) | $910 |
| Air Bags problems | 50 | 7% | 42,543 | “air bag” (26%) | — |
| Power Train | 41 | 6% | 52,721 | — | — |
| Service Brakes | 39 | 6% | 50,000 | — | — |
| Fuel/propulsion System | 38 | 6% | 86,000 | — | — |
| Steering | 26 | 4% | 74,000 | — | — |
| Structure | 25 | 4% | 43,000 | — | — |
| Exterior Lighting | 17 | 2% | 22,500 | — | — |
| Vehicle Speed Control | 15 | 2% | 42,400 | — | — |
| Visibility | 14 | 2% | 12,250 | — | — |
| Visibility/wiper | 10 | 1% | 7,000 | — | — |
| Electronic Stability Control (esc) | 9 | 1% | 41,000 | — | — |
| Seat Belts | 5 | 1% | 75,000 | — | — |
| Engine and Engine Cooling | 4 | 1% | 122,000 | — | — |
| Latches/locks/linkages | 3 | 0% | 94,000 | — | — |
| Fuel System, Gasoline | 2 | 0% | 130,291 | — | — |
| Interior Lighting | 2 | 0% | 31,500 | — | — |
| Suspension | 2 | 0% | 43,000 | — | — |
| Wheels | 2 | 0% | 45,003 | — | — |
| Equipment | 1 | 0% | 51,000 | — | — |
| Firerelated | 1 | 0% | 156,058 | — | — |
| Insert, Padding | 1 | 0% | — | — | — |
| Other/i Am Not Sure | 1 | 0% | — | — | — |
| Service Brakes, Hydraulic | 1 | 0% | 30,000 | — | — |
| Tires | 1 | 0% | 39,542 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2013 Chrysler Town AND Country recalls (4)
Tap a recall to see the problem, the risk and the fix.
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical system
Problem: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk: An overheated switch may result in a vehicle fire.
Fix: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Air bags; electrical system
Problem: Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Risk: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
Air bags
Problem: Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
Risk: An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
- Totally Integrated Power Module Failure (DP14004) — opened Sep 25, 2014, closed Jul 24, 2015.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2013 Chrysler Town and Country. The contact stated that while driving 65 MPH, a carrier truck with a trailer was traveling nearby and debris came from the vehicle. The contact stated that due to the debris, the windshield was damaged and became inoperable, with a chip on the…
When I started my car I heard a âdingâ and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident…
I found the headrest exploded on the driver side when I got in the car in the morning. Apparently, this is common as I found it on the Internet while looking for a solution. Looks like a plastic part inside the headrest broke. AHR system inadvertently activated it seems. Iâm glad I wasnât in…
The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or…
While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the…
Other Chrysler Town AND Country years
← 2012 Town AND Country · 2014 Town AND Country →
See all Chrysler Town AND Country problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2013 Chrysler Town AND Country?
Owners most often report electrical system, engine, unknown or other problems. The top one, electrical system, accounts for 393 complaints.
Was there a recall on the 2013 Chrysler Town AND Country?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2013 Chrysler Town AND Country a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Town AND Country model years, the 2013 has more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.