2002 Chrysler Town AND Country Steering Problems

Source: NHTSA · Updated Oct 16, 2023 · 76 complaints analyzed

Owners have filed 76 complaints with NHTSA about steering problems on the 2002 Chrysler Town AND Country, 19% of all complaints for this model year. Half of the reports with a mileage happened before 49,184 miles. The words owners use most often: “power steering failed” (14% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Power steering failed: mentioned in 11 of 76 complaints (14%)
  • Rack pinion: mentioned in 5 of 76 complaints (7%)

At what mileage do steering problems happen?

Based on 53 complaints that reported the odometer reading.

Under 10k miles5 · 9%
10k–25k miles8 · 15%
25k–50k miles14 · 26%
50k–75k miles12 · 23%
75k–100k miles7 · 13%
100k–150k miles6 · 11%
150k+ miles1 · 2%

How serious are the reports?

Of 76 complaints, 4 mention a crash, 2 a fire.

Chrysler Town AND Country steering complaints by model year

Peak: 2010, with 128 complaints
1995: 419951996: 741997: 2919971998: 301999: 2519992000: 252001: 5220012002: 762003: 5220032004: 222005: 12120052006: 1102007: 2020072008: 952009: 3620092010: 1281282011: 2120112012: 162013: 2620132014: 222015: 1320152016: 11

n = 1,008 complaints · Source: NHTSA

When owners reported it

Peak: 2003, with 18 complaints
2002: 2200222003: 182003182004: 162004162005: 7200572006: 112006112007: 5200752008: 6200862009: 2200922010: 2201022011: 1201112012: 2201222013: 2201322014: 1201412017: 120171

n = 76 complaints · Source: NHTSA

Related recalls (1)

Steering:hydraulic power assist:hose, piping, and connectionsAug 5, 2004 · NHTSA campaign 04V386000 · 681,000 vehicles

Problem: On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.

Risk: Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.

Fix: Dealers will replace the upper power steering cooler hose. This recall began on september 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The power steering quits working at times when its raining. It will not work many times when i crank it up if its been raining. Its has stopped working while on the interstate, city streets, while turning onto another street or road, and at stop signs. I have had the drive belt, power steering…

Received Nov 22, 2017 · NHTSA complaint 11047992

While slowing for a turn my van started making whining noises then the power steering stopped working. Got out and looked and found fluid leaking on the ground. Now theres no power steering. *tr

Received Mar 9, 2014 · NHTSA complaint 10568009

When i turned the car on the power steering did not work. It has happened before when it is raining outside. I waited a minute and the power steering came back. I drove for about 5 minutes in heavy rain and as i was pulling into the parking lot at about 20 mph my power steering stopped working. I…

Received Dec 6, 2013 · NHTSA complaint 10555136

Frequently asked questions

Do all 2002 Chrysler Town AND Countrys have steering problems?

No. NHTSA has 76 owner complaints about steering for the 2002 Chrysler Town AND Country (19% of the 404 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2002 Chrysler Town AND Country steering?

Yes: 1 safety recall list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do steering problems start?

The median reported mileage is 49,184 miles: half of the reports with a mileage came before that.

What do owners say about steering problems on the 2002 Chrysler Town AND Country?

The most frequent phrase is “power steering failed”, in 11 of 76 complaints, followed by “rack pinion” (5).

Other 2002 Chrysler Town AND Country problems

See all 2002 Chrysler Town AND Country problems or steering problems across all Town AND Country years.