Chrysler Town AND Country Steering Problems
Owners have filed 1,008 complaints with NHTSA about steering problems on the Chrysler Town AND Country across 22 model years. The 2010 model year has the most (128). The words owners use most often: “rack pinion” (13% of reports).
- 1,008steering complaints
- —median miles at failure
- 34mention a crash
- 11mention an injury
- 3related recalls
- $1,400typical repair cost reported by owners
- 20%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rack pinion: mentioned in 132 of 1,008 complaints (13%)
- Steering fluid: mentioned in 66 of 1,008 complaints (7%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical steering repair on the Chrysler Town AND Country at $1,400, and half of them between $1,150 and $1,800.
Based on 63 NHTSA complaints about this problem alone that state a repair bill or quote (2001–2019), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do steering problems happen?
Based on 711 complaints that reported the odometer reading.
How serious are the reports?
Of 1,008 complaints, 34 mention a crash, 7 a fire, 11 an injury.
Chrysler Town AND Country steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2016 Town AND Country | 11 | 2% | 61,000 |
| 2015 Town AND Country | 13 | 3% | 77,121 |
| 2014 Town AND Country | 22 | 3% | 58,400 |
| 2013 Town AND Country | 26 | 4% | 74,000 |
| 2012 Town AND Country | 16 | 3% | 53,500 |
| 2011 Town AND Country | 21 | 3% | 79,949 |
| 2010 Town AND Country | 128 | 8% | 85,000 |
| 2009 Town AND Country | 36 | 5% | 74,750 |
| 2008 Town AND Country | 95 | 5% | 86,868 |
| 2007 Town AND Country | 20 | 9% | 58,000 |
| 2006 Town AND Country | 110 | 26% | 50,450 |
| 2005 Town AND Country | 121 | 14% | 55,000 |
| 2004 Town AND Country | 22 | 13% | 50,000 |
| 2003 Town AND Country | 52 | 21% | 54,625 |
| 2002 Town AND Country | 76 | 19% | 49,184 |
| 2001 Town AND Country | 52 | 11% | 50,000 |
| 2000 Town AND Country | 25 | 8% | 95,000 |
| 1999 Town AND Country | 25 | 7% | 109,350 |
| 1998 Town AND Country | 30 | 10% | 72,150 |
| 1997 Town AND Country | 29 | 7% | 57,199 |
| 1996 Town AND Country | 74 | 8% | 112,530 |
| 1995 Town AND Country | 4 | 7% | 97,000 |
When owners reported it
Related recalls (3)
Air bags:frontal:driver side:inflator module; steering: steering wheel/handle bar
Model years: 2008, 2009, 2010
Problem: Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering:column
Model years: 2011
Problem: Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
Fix: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.
Steering:hydraulic power assist:hose, piping, and connections
Model years: 2002, 2003, 2004
Problem: On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.
Risk: Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.
Fix: Dealers will replace the upper power steering cooler hose. This recall began on september 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road…
The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on the highway at 70 MPH, the vehicle stalled, and the instrument panel turned black, and the steering wheel seized. The contact stated that the failure had occurred temporarily, and the vehicle restarted…
The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
The steering wheel controls stopped working. Had a mechanic look at it and said it was the clock spring contacts were compromised.
The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was…
Frequently asked questions
Do all Chrysler Town AND Countrys have steering problems?
No. NHTSA has 1,008 owner complaints about steering for the Chrysler Town AND Country. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chrysler Town AND Country steering?
Yes: 3 safety recalls list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix steering problems on the Chrysler Town AND Country?
Owners report a typical cost of $1,400 (half paid between $1,150 and $1,800), from 63 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about steering problems on the Chrysler Town AND Country?
The most frequent phrase is “rack pinion”, in 132 of 1,008 complaints, followed by “steering fluid” (66).
Other Chrysler Town AND Country problems
- Electrical System problems (5,188)
- Air Bags problems (1,812)
- Engine problems (1,334)
- Power Train problems (1,165)
- Engine and Engine Cooling problems (637)
- Service Brakes, Hydraulic problems (599)
- Structure problems (559)
- Exterior Lighting problems (549)
See all Chrysler Town AND Country problems.