2014 Chrysler Town AND Country Seats Problems

Source: NHTSA · Updated Aug 3, 2026 · 94 complaints analyzed

Owners have filed 94 complaints with NHTSA about seats problems on the 2014 Chrysler Town AND Country, 15% of all complaints for this model year. Half of the reports with a mileage happened before 80,000 miles. The words owners use most often: “headrest deployed” (20% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Headrest deployed: mentioned in 19 of 94 complaints (20%)
  • Passenger seat: mentioned in 14 of 94 complaints (15%)
  • Head rest: mentioned in 12 of 94 complaints (13%)
  • Plastic piece: mentioned in 8 of 94 complaints (9%)

At what mileage do seats problems happen?

Based on 57 complaints that reported the odometer reading.

Under 10k miles3 · 5%
10k–25k miles1 · 2%
25k–50k miles7 · 12%
50k–75k miles14 · 25%
75k–100k miles14 · 25%
100k–150k miles16 · 28%
150k+ miles2 · 4%

How serious are the reports?

Of 94 complaints, 1 mention a crash, 1 a fire, 15 an injury.

Chrysler Town AND Country seats complaints by model year

Peak: 2014, with 94 complaints
1995: 219951996: 171997: 719971998: 91999: 4819992000: 292001: 1420012002: 72003: 520032004: 22005: 520052006: 42007: 320072008: 162009: 720092010: 92011: 920112012: 122013: 5820132014: 94942015: 8020152016: 23

n = 460 complaints · Source: NHTSA

When owners reported it

Peak: 2020, with 26 complaints
2015: 3201532016: 1201612017: 4201742018: 9201892019: 122019122020: 262020262021: 6202162022: 6202262023: 132023132024: 6202462025: 4202542026: 420264

n = 94 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists seats for the 2014 Chrysler Town AND Country. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The passenger headrest opened without a traffic incident.

Received Aug 3, 2026 · NHTSA complaint 11754511

In August 2025, the front passenger Active Head Restraint (AHR) experienced a sudden mechanical failure and deployed unexpectedly. I immediately contacted my local Chrysler dealership, where a replacement headrest was ordered. The part was placed on an indefinite backorder with no estimated time of…

Received Jun 18, 2026 · NHTSA complaint 11745130

While parked, the headrest on the driver side exploded causing my head to be forced forward abruptly and painfully. There was no warning before this happened. Had I been driving, I may have crashed and caused injury to myself and others.

Received May 31, 2026 · NHTSA complaint 11741132

Frequently asked questions

Do all 2014 Chrysler Town AND Countrys have seats problems?

No. NHTSA has 94 owner complaints about seats for the 2014 Chrysler Town AND Country (15% of the 636 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2014 Chrysler Town AND Country seats?

No recall currently lists seats for this vehicle.

At what mileage do seats problems start?

The median reported mileage is 80,000 miles: half of the reports with a mileage came before that.

What do owners say about seats problems on the 2014 Chrysler Town AND Country?

The most frequent phrase is “headrest deployed”, in 19 of 94 complaints, followed by “passenger seat” (14).

Other 2014 Chrysler Town AND Country problems

See all 2014 Chrysler Town AND Country problems or seats problems across all Town AND Country years.