Chrysler Town AND Country Seats Problems
Owners have filed 460 complaints with NHTSA about seats problems on the Chrysler Town AND Country across 22 model years. The 2014 model year has the most (94). The words owners use most often: “driver seat” (12% of reports).
- 460seats complaints
- —median miles at failure
- 22mention a crash
- 81mention an injury
- 1related recalls
- $1,050typical repair cost reported by owners
- 31%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Driver seat: mentioned in 57 of 460 complaints (12%)
- Head rest: mentioned in 48 of 460 complaints (10%)
- Headrest deployed: mentioned in 45 of 460 complaints (10%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical seats repair on the Chrysler Town AND Country at $1,050, and half of them between $880 and $1,200.
Based on 16 NHTSA complaints about this problem alone that state a repair bill or quote (2001–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do seats problems happen?
Based on 244 complaints that reported the odometer reading.
How serious are the reports?
Of 460 complaints, 22 mention a crash, 35 a fire, 81 an injury.
Chrysler Town AND Country seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2016 Town AND Country | 23 | 4% | 64,283 |
| 2015 Town AND Country | 80 | 21% | 71,000 |
| 2014 Town AND Country | 94 | 15% | 80,000 |
| 2013 Town AND Country | 58 | 9% | 78,821 |
| 2012 Town AND Country | 12 | 2% | 87,078 |
| 2011 Town AND Country | 9 | 1% | 47,750 |
| 2010 Town AND Country | 9 | 1% | 42,000 |
| 2009 Town AND Country | 7 | 1% | 80,000 |
| 2008 Town AND Country | 16 | 1% | 54,383 |
| 2007 Town AND Country | 3 | 1% | 27,000 |
| 2006 Town AND Country | 4 | 1% | 96,776 |
| 2005 Town AND Country | 5 | 1% | 74,000 |
| 2004 Town AND Country | 2 | 1% | 22,505 |
| 2003 Town AND Country | 5 | 2% | 21,445 |
| 2002 Town AND Country | 7 | 2% | 35,000 |
| 2001 Town AND Country | 14 | 3% | 80,000 |
| 2000 Town AND Country | 29 | 9% | 53,000 |
| 1999 Town AND Country | 48 | 13% | 69,000 |
| 1998 Town AND Country | 9 | 3% | — |
| 1997 Town AND Country | 7 | 2% | 41,696 |
| 1996 Town AND Country | 17 | 2% | 122,500 |
| 1995 Town AND Country | 2 | 3% | — |
When owners reported it
Related recalls (1)
Seats:mid/rear assembly
Model years: 2016
Problem: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Risk: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The front drivers headrest spontaneously opened up. It was a quick and loud pop. I was not in the seat when it happened but I was getting ready to sit down. If i was sitting down it would have hit the back of my head very hard and could have hurt me. No warning lamps were on at the time and it has…
The passenger headrest opened without a traffic incident.
The contact owns a 2015 Chrysler Town and Country. The contact stated that while sitting in the vehicle with the vehicle turned off, the front driver's side seat headrest exploded without warning or impact. There was no injury sustained; however, the contact had a headache afterwards. The dealer…
While driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the head.
In August 2025, the front passenger Active Head Restraint (AHR) experienced a sudden mechanical failure and deployed unexpectedly. I immediately contacted my local Chrysler dealership, where a replacement headrest was ordered. The part was placed on an indefinite backorder with no estimated time of…
Frequently asked questions
Do all Chrysler Town AND Countrys have seats problems?
No. NHTSA has 460 owner complaints about seats for the Chrysler Town AND Country. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chrysler Town AND Country seats?
Yes: 1 safety recall list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix seats problems on the Chrysler Town AND Country?
Owners report a typical cost of $1,050 (half paid between $880 and $1,200), from 16 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about seats problems on the Chrysler Town AND Country?
The most frequent phrase is “driver seat”, in 57 of 460 complaints, followed by “head rest” (48).
Other Chrysler Town AND Country problems
- Electrical System problems (5,188)
- Air Bags problems (1,812)
- Engine problems (1,334)
- Power Train problems (1,165)
- Steering problems (1,008)
- Engine and Engine Cooling problems (637)
- Service Brakes, Hydraulic problems (599)
- Structure problems (559)
See all Chrysler Town AND Country problems.