2015 Chrysler Town AND Country Seats Problems

Source: NHTSA · Updated Sep 25, 2026 · 80 complaints analyzed

Owners have filed 80 complaints with NHTSA about seats problems on the 2015 Chrysler Town AND Country, 21% of all complaints for this model year. Half of the reports with a mileage happened before 71,000 miles. The words owners use most often: “headrest deployed” (20% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Headrest deployed: mentioned in 16 of 80 complaints (20%)
  • Active head: mentioned in 13 of 80 complaints (16%)
  • Passenger seat: mentioned in 12 of 80 complaints (15%)
  • Cannot reset: mentioned in 6 of 80 complaints (8%)

At what mileage do seats problems happen?

Based on 41 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles2 · 5%
25k–50k miles9 · 22%
50k–75k miles14 · 34%
75k–100k miles8 · 20%
100k–150k miles4 · 10%
150k+ miles4 · 10%

How serious are the reports?

Of 80 complaints, 1 mention a crash, 9 an injury.

Chrysler Town AND Country seats complaints by model year

Peak: 2014, with 94 complaints
1995: 219951996: 171997: 719971998: 91999: 4819992000: 292001: 1420012002: 72003: 520032004: 22005: 520052006: 42007: 320072008: 162009: 720092010: 92011: 920112012: 122013: 5820132014: 94942015: 8020152016: 23

n = 460 complaints · Source: NHTSA

When owners reported it

Peak: 2020, with 21 complaints
2016: 1201612018: 4201842019: 9201992020: 212020212021: 8202182022: 122022122023: 5202352024: 122024122025: 7202572026: 120261

n = 80 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists seats for the 2015 Chrysler Town AND Country. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2015 Chrysler Town and Country. The contact stated that while sitting in the vehicle with the vehicle turned off, the front driver's side seat headrest exploded without warning or impact. There was no injury sustained; however, the contact had a headache afterwards. The dealer…

Received Jul 17, 2026 · NHTSA complaint 11751159

I was sitting in my parked vehicle in my driveway with vehicle turned off, talking on my cellphone and just adjusted the headrest and the headrest popped out like a bang, since I was leaned over I missed gettting hit. My extended warranty was up in July of this year, and was never told from my…

Received Oct 13, 2025 · NHTSA complaint 11693116

Passenger side active head rest deployed suddenly while driving down the road on a hot day (90 degrees with heat factor 100+) Called dealer and they stated extended coverage for this expired June 13. This happened on July 28. They want to order parts, approx 170 USD and charge 108 USD labor. This…

Received Jul 30, 2025 · NHTSA complaint 11677197

Frequently asked questions

Do all 2015 Chrysler Town AND Countrys have seats problems?

No. NHTSA has 80 owner complaints about seats for the 2015 Chrysler Town AND Country (21% of the 383 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2015 Chrysler Town AND Country seats?

No recall currently lists seats for this vehicle.

At what mileage do seats problems start?

The median reported mileage is 71,000 miles: half of the reports with a mileage came before that.

What do owners say about seats problems on the 2015 Chrysler Town AND Country?

The most frequent phrase is “headrest deployed”, in 16 of 80 complaints, followed by “active head” (13).

Other 2015 Chrysler Town AND Country problems

See all 2015 Chrysler Town AND Country problems or seats problems across all Town AND Country years.