2016 Chrysler Town AND Country Structure Problems
Owners have filed 75 complaints with NHTSA about structure problems on the 2016 Chrysler Town AND Country, 14% of all complaints for this model year. Half of the reports with a mileage happened before 60,000 miles. The words owners use most often: “sliding door” (63% of reports).
- 75structure complaints
- 60,000median miles at failure
- 1mention a crash
- 1mention an injury
- 0related recalls
- $1,300typical repair cost reported by owners
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Sliding door: mentioned in 47 of 75 complaints (63%)
- Driver side: mentioned in 32 of 75 complaints (43%)
- Loud buzzing: mentioned in 8 of 75 complaints (11%)
- Stuck locked: mentioned in 7 of 75 complaints (9%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical structure repair on the 2016 Chrysler Town AND Country at $1,300, and half of them between $990 and $1,400.
Based on 8 NHTSA complaints about this problem alone that state a repair bill or quote (2020–2023), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do structure problems happen?
Based on 47 complaints that reported the odometer reading.
How serious are the reports?
Of 75 complaints, 1 mention a crash, 1 an injury.
Chrysler Town AND Country structure complaints by model year
| Model year | Structure complaints | Share of that year | Median miles |
|---|---|---|---|
| 2016 Town AND Country | 75 | 14% | 60,000 |
| 2015 Town AND Country | 17 | 4% | 57,000 |
| 2014 Town AND Country | 36 | 6% | 86,000 |
| 2013 Town AND Country | 25 | 4% | 43,000 |
| 2012 Town AND Country | 33 | 5% | 69,500 |
| 2011 Town AND Country | 37 | 5% | 35,000 |
| 2010 Town AND Country | 37 | 2% | 48,500 |
| 2009 Town AND Country | 12 | 2% | 102,500 |
| 2008 Town AND Country | 48 | 2% | 51,163 |
| 2007 Town AND Country | 17 | 8% | 62,000 |
| 2006 Town AND Country | 19 | 4% | 69,500 |
| 2005 Town AND Country | 38 | 4% | 60,000 |
| 2004 Town AND Country | 9 | 5% | 107,000 |
| 2003 Town AND Country | 15 | 6% | 38,000 |
| 2002 Town AND Country | 19 | 5% | 53,145 |
| 2001 Town AND Country | 21 | 5% | 68,000 |
| 2000 Town AND Country | 22 | 7% | 99,000 |
| 1999 Town AND Country | 17 | 5% | 95,000 |
| 1998 Town AND Country | 7 | 2% | 83,500 |
| 1997 Town AND Country | 14 | 4% | 100,600 |
| 1996 Town AND Country | 33 | 4% | 100,538 |
| 1995 Town AND Country | 8 | 14% | — |
When owners reported it
Related recalls (0)
No safety recall lists structure for the 2016 Chrysler Town AND Country. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab. Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.
First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit van. Door had to be dismantled and failed latch replaced. Approximately 7 years old and roughly 52,000 miles. This was around…
I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well…
Frequently asked questions
Do all 2016 Chrysler Town AND Countrys have structure problems?
No. NHTSA has 75 owner complaints about structure for the 2016 Chrysler Town AND Country (14% of the 527 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2016 Chrysler Town AND Country structure?
No recall currently lists structure for this vehicle.
At what mileage do structure problems start?
The median reported mileage is 60,000 miles: half of the reports with a mileage came before that.
How much does it cost to fix structure problems on the 2016 Chrysler Town AND Country?
Owners report a typical cost of $1,300 (half paid between $990 and $1,400), from 8 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about structure problems on the 2016 Chrysler Town AND Country?
The most frequent phrase is “sliding door”, in 47 of 75 complaints, followed by “driver side” (32).
Other 2016 Chrysler Town AND Country problems
- Power Train problems (187)
- Electrical System problems (107)
- Engine problems (69)
See all 2016 Chrysler Town AND Country problems or structure problems across all Town AND Country years.