Chrysler Town AND Country Structure Problems
Owners have filed 559 complaints with NHTSA about structure problems on the Chrysler Town AND Country across 22 model years. The 2016 model year has the most (75). The words owners use most often: “sliding door” (34% of reports).
- 559structure complaints
- —median miles at failure
- 20mention a crash
- 70mention an injury
- 0related recalls
- $1,200typical repair cost reported by owners
- 31%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Sliding door: mentioned in 190 of 559 complaints (34%)
- Rear passenger: mentioned in 29 of 559 complaints (5%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical structure repair on the Chrysler Town AND Country at $1,200, and half of them between $540 and $1,550.
Based on 20 NHTSA complaints about this problem alone that state a repair bill or quote (2007–2023), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do structure problems happen?
Based on 364 complaints that reported the odometer reading.
How serious are the reports?
Of 559 complaints, 20 mention a crash, 15 a fire, 70 an injury.
Chrysler Town AND Country structure complaints by model year
| Model year | Structure complaints | Share of that year | Median miles |
|---|---|---|---|
| 2016 Town AND Country | 75 | 14% | 60,000 |
| 2015 Town AND Country | 17 | 4% | 57,000 |
| 2014 Town AND Country | 36 | 6% | 86,000 |
| 2013 Town AND Country | 25 | 4% | 43,000 |
| 2012 Town AND Country | 33 | 5% | 69,500 |
| 2011 Town AND Country | 37 | 5% | 35,000 |
| 2010 Town AND Country | 37 | 2% | 48,500 |
| 2009 Town AND Country | 12 | 2% | 102,500 |
| 2008 Town AND Country | 48 | 2% | 51,163 |
| 2007 Town AND Country | 17 | 8% | 62,000 |
| 2006 Town AND Country | 19 | 4% | 69,500 |
| 2005 Town AND Country | 38 | 4% | 60,000 |
| 2004 Town AND Country | 9 | 5% | 107,000 |
| 2003 Town AND Country | 15 | 6% | 38,000 |
| 2002 Town AND Country | 19 | 5% | 53,145 |
| 2001 Town AND Country | 21 | 5% | 68,000 |
| 2000 Town AND Country | 22 | 7% | 99,000 |
| 1999 Town AND Country | 17 | 5% | 95,000 |
| 1998 Town AND Country | 7 | 2% | 83,500 |
| 1997 Town AND Country | 14 | 4% | 100,600 |
| 1996 Town AND Country | 33 | 4% | 100,538 |
| 1995 Town AND Country | 8 | 14% | — |
When owners reported it
Related recalls (0)
No safety recall lists structure for the Chrysler Town AND Country. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the active head restraint on the driver's seat deployed independently, causing the contact get injured on the back of his head. The contact confirmed there was no impact, object, or crash. No warning…
Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab. Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.
First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit van. Door had to be dismantled and failed latch replaced. Approximately 7 years old and roughly 52,000 miles. This was around…
I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well…
The contact owns a 2015 Chrysler Town And Country Touring. The contact stated that on several occasions while parked and turned off, the tailgate button was depressed from inside of the vehicle, and the tailgate closed inadvertently. On one occasion while parked with the tailgate opened, the…
Frequently asked questions
Do all Chrysler Town AND Countrys have structure problems?
No. NHTSA has 559 owner complaints about structure for the Chrysler Town AND Country. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chrysler Town AND Country structure?
No recall currently lists structure for this vehicle.
How much does it cost to fix structure problems on the Chrysler Town AND Country?
Owners report a typical cost of $1,200 (half paid between $540 and $1,550), from 20 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about structure problems on the Chrysler Town AND Country?
The most frequent phrase is “sliding door”, in 190 of 559 complaints, followed by “rear passenger” (29).
Other Chrysler Town AND Country problems
- Electrical System problems (5,188)
- Air Bags problems (1,812)
- Engine problems (1,334)
- Power Train problems (1,165)
- Steering problems (1,008)
- Engine and Engine Cooling problems (637)
- Service Brakes, Hydraulic problems (599)
- Exterior Lighting problems (549)
See all Chrysler Town AND Country problems.