2002 Ford Explorer Latches/locks/linkages Problems

Source: NHTSA · Updated Sep 9, 2026 · 50 complaints analyzed

Owners have filed 50 complaints with NHTSA about latches/locks/linkages problems on the 2002 Ford Explorer, 2% of all complaints for this model year. Half of the reports with a mileage happened before 70,500 miles. The words owners use most often: “door ajar” (12% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Door ajar: mentioned in 6 of 50 complaints (12%)

At what mileage do latches/locks/linkages problems happen?

Based on 36 complaints that reported the odometer reading.

Under 10k miles1 · 3%
10k–25k miles2 · 6%
25k–50k miles6 · 17%
50k–75k miles10 · 28%
75k–100k miles7 · 19%
100k–150k miles7 · 19%
150k+ miles3 · 8%

How serious are the reports?

Of 50 complaints, 2 mention a crash, 2 an injury.

Ford Explorer latches/locks/linkages complaints by model year

Peak: 1998, with 65 complaints
1995: 1119951996: 341997: 3219971998: 65651999: 3319992000: 292001: 220012002: 502003: 1720032004: 232005: 1020052007: 12011: 120112013: 162014: 320142015: 12016: 520162017: 52018: 220182019: 12020: 720202021: 12022: 220222023: 12024: 120242025: 12026: 12026

n = 355 complaints · Source: NHTSA

Model yearLatches/locks/linkages complaintsShare of that yearMedian miles
2026 Explorer12%1,623
2025 Explorer11%1,200
2024 Explorer15%—
2023 Explorer11%6,700
2022 Explorer21%31,500
2021 Explorer10%55,401
2020 Explorer71%46,500
2019 Explorer10%—
2018 Explorer20%70,000
2017 Explorer50%80,000
2016 Explorer50%130,000
2015 Explorer10%122,000
2014 Explorer30%94,000
2013 Explorer161%36,825
2011 Explorer10%28,472
2007 Explorer10%123,000
2005 Explorer102%25,962
2004 Explorer232%72,500
2003 Explorer172%87,500
2002 Explorer502%70,500
2001 Explorer21%—
2000 Explorer293%92,100
1999 Explorer332%109,000
1998 Explorer653%94,000
1997 Explorer322%85,000
1996 Explorer342%99,500
1995 Explorer111%100,000

When owners reported it

Peak: 2006, with 9 complaints
2002: 1200212003: 4200342004: 4200442005: 6200562006: 9200692007: 4200742008: 9200892009: 3200932010: 3201032011: 4201142012: 1201212018: 1201812022: 120221

n = 50 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists latches/locks/linkages for the 2002 Ford Explorer. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2002 Ford Explorer. The contact stated that while driving 55 MPH, the hood latch independently released, causing the hood to strike the windshield. The contact was able to get to the side of the roadway and closed the hood. The contact had not taken the vehicle to a dealer. The…

Received Jul 8, 2022 · NHTSA complaint 11472938

Tl* the contact owns a 2002 ford explorer. The contact stated that the door ajar and brake warning indicators illuminated even when the doors were closed. The contact also stated that the vehicle made an abnormal noise. An independent mechanic was notified and diagnosed that the wheel bearings were…

Received Jun 19, 2018 · NHTSA complaint 11102649

I've been having an issue with my truck saying the door is ajar when it's not. While driving, the inside light will come on and lock/unlock the doors. I noticed it usually happens either while its raining or if it just finished raining. Someone else i know who has the same vehicle (year/make/model)…

Received Nov 12, 2012 · NHTSA complaint 10483997
Ford Explorer
A 2025 Ford Explorer Active (facelift) photographed in Fresh Meadows, Queens , New York, USA.. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2002 Ford Explorers have latches/locks/linkages problems?

No. NHTSA has 50 owner complaints about latches/locks/linkages for the 2002 Ford Explorer (2% of the 3,295 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2002 Ford Explorer latches/locks/linkages?

No recall currently lists latches/locks/linkages for this vehicle.

At what mileage do latches/locks/linkages problems start?

The median reported mileage is 70,500 miles: half of the reports with a mileage came before that.

What do owners say about latches/locks/linkages problems on the 2002 Ford Explorer?

The most frequent phrase is “door ajar”, in 6 of 50 complaints.

Other 2002 Ford Explorer problems

See all 2002 Ford Explorer problems or latches/locks/linkages problems across all Explorer years.