2020 Toyota Prius Problems, Complaints & Recalls
- Compared with other Prius years
- Far fewer complaints than other years 24th of 27 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 14 complaints with NHTSA about the 2020 Toyota Prius. That ranks 24th out of 27 Prius model years for complaints. The most reported problem area is unknown or other (5 complaints, 36%), typically at around 29,084 miles. Complaints mention 6 crashes, 6 injuries. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.
- 14owner complaints
- 0safety recalls
- 1NHTSA investigations
- 6complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Toyota Prius problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 5 | 36% | 29,084 | — | — |
| Service Brakes | 4 | 29% | 8,185 | — | — |
| Electrical System | 2 | 14% | 1,325 | — | — |
| Tires | 2 | 14% | — | — | — |
| Air Bags | 1 | 7% | — | — | — |
| Back Over Prevention | 1 | 7% | — | — | — |
| Electronic Stability Control (esc) | 1 | 7% | 12,850 | — | — |
| Engine | 1 | 7% | — | — | — |
| Forward Collision Avoidance | 1 | 7% | — | — | — |
| Fuel/propulsion System | 1 | 7% | — | — | — |
| Power Train | 1 | 7% | — | — | — |
| Structure | 1 | 7% | — | — | — |
| Vehicle Speed Control | 1 | 7% | 15,670 | — | — |
| Wheels | 1 | 7% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Toyota Prius recalls (0)
No safety recalls are on file for the 2020 Toyota Prius.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I turned left into a parking space in my 2020 prius. I stepped on the brake, and my car shot forward. I couldn't stop it, and it hit a concrete pole. It only took 1 second. It seems toyota hybrids are still having this unintentional acceleration despite a multi billion dollar law suit in the early…
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag…
About a year ago and again a few days ago, I was slowly moving my Prius forward when suddenly it accelerated at full speed. The first time I was pulling into a parking spot beyond which was a grassy area and then a stockade fence. When I felt the car lurch forward, I slammed on the brakes, but was…
After heavy rains, the car says the park assist doesn't work, as well as the parking sensor system. There is a warning sign that says it doesn't work.
On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Check Engine (!) A…
Other Toyota Prius years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Prius | 6 | 1 |
| 2025 Prius | 16 | 2 |
| 2024 Prius | 27 | 4 |
| 2023 Prius | 20 | 4 |
| 2022 Prius | 24 | 1 |
| 2021 Prius | 6 | 0 |
| 2020 | 14 | 0 |
| 2019 Prius | 30 | 3 |
| 2018 Prius | 37 | 1 |
| 2017 Prius | 91 | 3 |
| 2016 Prius | 155 | 5 |
| 2015 Prius | 166 | 1 |
| 2014 Prius | 208 | 3 |
| 2013 Prius | 412 | 3 |
| 2012 Prius | 424 | 6 |
| 2011 Prius | 521 | 6 |
| 2010 Prius | 2,823 | 10 |
| 2009 Prius | 502 | 6 |
| 2008 Prius | 1,497 | 4 |
| 2007 Prius | 2,003 | 4 |
| 2006 Prius | 1,439 | 6 |
| 2005 Prius | 1,051 | 6 |
| 2004 Prius | 610 | 6 |
| 2003 Prius | 99 | 1 |
| 2002 Prius | 167 | 2 |
| 2001 Prius | 165 | 3 |
| 2000 Prius | 4 | 0 |
See all Toyota Prius problems by year, every Toyota model, or the Toyota VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Toyota Prius?
Owners most often report unknown or other, service brakes, electrical system problems. The top one, unknown or other, accounts for 5 complaints.
Was there a recall on the 2020 Toyota Prius?
No safety recalls are on file for this model year.
Was the 2020 Toyota Prius a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Prius model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.