2004 Chrysler Pacifica Suspension Problems
Owners have filed 125 complaints with NHTSA about suspension problems on the 2004 Chrysler Pacifica, 14% of all complaints for this model year. Half of the reports with a mileage happened before 110,000 miles. The words owners use most often: “engine cradle” (40% of reports).
- 125suspension complaints
- 110,000median miles at failure
- 1mention a crash
- 0mention an injury
- 0related recalls
- $4,200typical repair cost reported by owners
- 10%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Engine cradle: mentioned in 50 of 125 complaints (40%)
- Rusted through: mentioned in 17 of 125 complaints (14%)
- Sub frame: mentioned in 16 of 125 complaints (13%)
- Front end: mentioned in 14 of 125 complaints (11%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical suspension repair on the 2004 Chrysler Pacifica at $4,200, and half of them between $2,950 and $5,800.
Based on 7 NHTSA complaints about this problem alone that state a repair bill or quote (2008–2015), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do suspension problems happen?
Based on 110 complaints that reported the odometer reading.
How serious are the reports?
Of 125 complaints, 1 mention a crash.
Chrysler Pacifica suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Pacifica | 1 | 9% | 1,173 |
| 2023 Pacifica | 2 | 1% | 2,500 |
| 2022 Pacifica | 1 | 0% | — |
| 2021 Pacifica | 2 | 1% | 20,000 |
| 2020 Pacifica | 4 | 2% | 33,000 |
| 2019 Pacifica | 5 | 2% | 100,000 |
| 2018 Pacifica | 20 | 2% | 9,078 |
| 2017 Pacifica | 25 | 2% | 36,000 |
| 2016 Pacifica | 1 | 50% | 12,733 |
| 2008 Pacifica | 9 | 9% | 110,000 |
| 2007 Pacifica | 21 | 6% | 42,250 |
| 2006 Pacifica | 86 | 12% | 108,936 |
| 2005 Pacifica | 187 | 15% | 113,324 |
| 2004 Pacifica | 125 | 14% | 110,000 |
When owners reported it
Related recalls (0)
No safety recall lists suspension for the 2004 Chrysler Pacifica. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The under carriage that holds engine in place is completely rusted through. I bought brand new tires from belle tire on september 9, 2020. By november 1 2020 i was observing extreme wear on the brand new tires. Went to my mechanic and was told the car is unsafe to drive due to the cradle rust rot…
Vehicle was taken to service. Shop would not work on vehicle stating the deterioration of the subframe was to extensive and they would not work on it. Upon closer inspection showed the frame in a great state of decay, with some places only being held together with thin strips of metal. These…
The front chassis cross member has rotted out. My 2004 pacifica has been parked in my driveway over 5 years because the corrosion is so bad i'm afraid to drive it. I've been waiting for a recall to fix this obvious factory defect. The rotted front cross member was pointed out to me during a state…
Frequently asked questions
Do all 2004 Chrysler Pacificas have suspension problems?
No. NHTSA has 125 owner complaints about suspension for the 2004 Chrysler Pacifica (14% of the 896 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2004 Chrysler Pacifica suspension?
No recall currently lists suspension for this vehicle.
At what mileage do suspension problems start?
The median reported mileage is 110,000 miles: half of the reports with a mileage came before that.
How much does it cost to fix suspension problems on the 2004 Chrysler Pacifica?
Owners report a typical cost of $4,200 (half paid between $2,950 and $5,800), from 7 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about suspension problems on the 2004 Chrysler Pacifica?
The most frequent phrase is “engine cradle”, in 50 of 125 complaints, followed by “rusted through” (17).
Other 2004 Chrysler Pacifica problems
- Structure problems (323)
- Engine problems (141)
- Engine and Engine Cooling problems (117)
- Electrical System problems (109)
- Power Train problems (96)
- Steering problems (50)
See all 2004 Chrysler Pacifica problems or suspension problems across all Pacifica years.