1997 Chevrolet Suburban Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 6, 2020 · 414 owner complaints analyzed

Compared with other Suburban years
Far more complaints than other years 5th of 30 for complaints
NHTSA crash rating
Not rated

Owners have filed 414 complaints with NHTSA about the 1997 Chevrolet Suburban. That ranks 5th out of 30 Suburban model years for complaints. The most reported problem area is steering (105 complaints, 25%), typically at around 77,138 miles. Complaints mention 22 crashes, 13 fires, 16 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 5 defect investigations involving it.

Chevrolet Suburban
A 2025 Chevrolet Suburban RST photographed during the 2025 New York International Auto Show , inside the Javits Convention Center , at Hudson Yards, Manhattan ,. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1997 Chevrolet Suburban problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering105 · ~77,138 mi
Service Brakes, Hydraulic92 · ~79,275 mi
Power Train47 · ~81,500 mi
Electrical System42 · ~138,000 mi
Fuel System, Gasoline39 · ~112,300 mi
Visibility37 · ~103,940 mi
Tires27 · ~132,000 mi
Engine and Engine Cooling20 · ~138,000 mi
Suspension19 · ~27,500 mi
Air Bags8 · ~129,053 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering problems10525%77,138“making turn” (9%)—
Service Brakes, Hydraulic problems9222%79,275“stopping distance” (14%)—
Power Train4711%81,500——
Electrical System4210%138,000——
Fuel System, Gasoline399%112,300——
Visibility379%103,940——
Tires277%132,000——
Engine and Engine Cooling205%138,000——
Suspension195%27,500——
Air Bags82%129,053——
Equipment82%102,856——
Unknown or Other82%60,000——
Fuel System, Other61%103,788——
Seat Belts61%10,000——
Latches/locks/linkages51%———
Seats41%———
Structure41%154,600——
Service Brakes, Air31%———
Vehicle Speed Control31%160,000——
Exterior Lighting20%20,000——
Service Brakes20%223,000——
Child Seat10%———
Engine10%76,900——
Fuel/propulsion System10%223,000——
Fuel System, Diesel10%———
Parking Brake10%———
Trailer Hitches10%———
Wheels10%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2000, with 93 complaints
1996: 1199611997: 33331998: 391998391999: 80802000: 932000932001: 33332002: 202002202003: 39392004: 362004362005: 19192006: 7200672007: 222008: 5200852009: 112011: 2201122012: 112016: 1201612019: 112020: 120201

n = 414 complaints · Source: NHTSA

1997 Chevrolet Suburban recalls (2)

Tap a recall to see the problem, the risk and the fix.

Visibility:windshield wiper/washerApr 28, 2003 · NHTSA campaign 03V159000 · 1,755,876 vehicles

Problem: On certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. The windshield wipers could work intermittently or not at all.

Risk: If this were to occur during bad weather, driver visibility would be reduced, which could result in a crash.

Fix: Dealers will replace the wiper motor circuit board and cover. Owner notification began on june 19, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537.

Visibility:rearview mirrors/devices:exteriorMar 7, 2003 · NHTSA campaign 03V093000 · 507,171 vehicles

Problem: Certain sport utility vehicles, mini vans, and pickup trucks may develop a short circuit in the electric outside rearview mirror switch.

Risk: If this were to happen, it could result in an inoperative switch, heat damage to the driver's door, and/or ignition of components in the driver's door and a subsequent vehicle fire without prior warning.

Fix: Dealers will install a fused jumper harness to the electric outside rearview mirror switch. Owner notification began on april 24, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Oem hitch receiver platform cracking (DP00001) — opened Jan 31, 2000, still open.
  • Windshield wiper failure (EA02006) — opened May 31, 2002, closed Jul 23, 2003, led to recall 03V159000.
  • Battery leaks acid (EA00013) — opened May 2, 2000, closed Jun 28, 2002.
  • Erratic power steering assist while driv (EA99011) — opened May 12, 1999, closed Feb 27, 2001.
  • Poor brake performance (EA95026) — opened Sep 20, 1995, closed Sep 20, 2001, led to recall 01I006000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The previous owner said the brakes wore quickly but we didn't realize how quickly until we had issues and got the repair information. New brakes about every 4 months are needed. Once they start wearing the pads and rotors are gone within a day. This time i nearly ran into someone they deteriorated…

Service Brakes · received Oct 6, 2020 · NHTSA complaint 11363081

I stopped to get gas anc cut my truck off. I got back in it and cut it on an drove about 30 yards i noticed a smell like burning wires. So i cut it off got out checked the outside the smell is only on the inside. Then i popped the hood an smelled the same smell. I pushed it and parked it. My…

Electrical System · received Nov 29, 2019 · NHTSA complaint 11282816

MY 1997 CHEVROLET SUBURBAN C-2500 IS LEAKING OIL FROM UNDERNEATH THE ENGINE AND MAKING ENGINE VERY "HOT". THIS HAPPENS WHEN I'M DRIVING THIS VEHICLE.I TOUCH THE ENGINE HOOD AND FEEL THAT IT'S VERY, VERY HOT. I JUST WENT HOME TO PREVENT ANY FIRE OR ACCIDENT. MY MECHANIC SAID IT'S NOT ORDINARY FOR…

Engine · received Mar 14, 2016 · NHTSA complaint 10846449

December 2009, replaced ruptured brake lines above the rear differential. Severely rusted. July 15, 2012, ruptured brake line by the driver side floor board and fire wall. Severely rusted. Fuel lines under the vehicle is also severely rusted. Leak can cause fire. Brake failure occurred during…

Service Brakes · received Jul 15, 2012 · NHTSA complaint 10465732

The airbag didn't deployed am veer disappointed my son was injured. *tr

Air Bags · received Nov 24, 2011 · NHTSA complaint 10437225

Other Chevrolet Suburban years

← 1996 Suburban · 1998 Suburban →

See all Chevrolet Suburban problems by year, every Chevrolet model, or the Chevrolet VIN decoder.

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Frequently asked questions

What are the most common problems with the 1997 Chevrolet Suburban?

Owners most often report steering, service brakes, hydraulic, power train problems. The top one, steering, accounts for 105 complaints.

Was there a recall on the 1997 Chevrolet Suburban?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 1997 Chevrolet Suburban a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Suburban model years, the 1997 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.